09-14-2010, 11:00 AM (This post was last modified: 09-14-2010, 11:01 AM by engmoabel.)
thanx for ur support and fast reply , i learn the ir codes but there is problem the air condition is switched on from the system but not switched off and i tried to learned the OFF code again many times but it is still the same and didn\'t switch off the air condition,
by the way, the air condition is Carrier Xpression .
what should i do?
Are you sure that is the Off code that you are learning? Is there a beep sound on the receiver when the Off signal is sent?
Can you check that the Off code was sent to the IR Transmitter? You can use your phone camera to see the IR signal as you are transmitting it. IR signals can usually be seen from a camera viewer
You can also Learn the transmitted code and compare it with the learned code to see if there are any differences
Send us the IFR file and the Raw code. The raw code is saved using a button onn the Learner software page
Quote:Are you sure that is the Off code that you are learning? Is there a beep sound on the receiver when the Off signal is sent?
Can you check that the Off code was sent to the IR Transmitter? You can use your phone camera to see the IR signal as you are transmitting it. IR signals can usually be seen from a camera viewer
You can also Learn the transmitted code and compare it with the learned code to see if there are any differences
Send us the IFR file and the Raw code. The raw code is saved using a button onn the Learner software page
Hi,
We have taken a look at the IFR file and the raw code; both look okay.
Please provide us with more information by answering the question posted by slychiu earlier.
Is there a beep sound on the air conditioner when the OFF code is sent from Comfort?
Also, can you send the cclx file to support@cytech.biz so we can see if there are problems in configuration file? How does the OFF code get triggered? From Control Menu or somewhere else?
From your cclx file I can see there are two air conditioners.
And you control them from remote control (RC01) room 1 and room 3, function 3 (for off) and function 4 (on).
Is this the way you control the air-conds?
If this is the case then I see no problem to it.
One possibility is that the air-cond off responses are not written to Comfort for one reason or another.
Can you do a full Write (PC --> Comfort) again?
Test the air-cond\'s on / off responses again afterward.