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8.030 not upgrading
#1
Hi,
I was on 8.013 and tried to upgrade to 8.030 - it just doesn't take it.
I then manually upgraded to 8.017 (which was never offered to me automatically) and it upgraded fine.
Any thoughts?
Thanks
Mark
Reply
#2
(11-25-2025, 06:24 PM)MCFH Wrote: Hi,
I was on 8.013 and tried to upgrade to 8.030 - it just doesn't take it.
I then manually upgraded to 8.017 (which was never offered to me automatically) and it upgraded fine.
Any thoughts?
Thanks
Mark


was your firmware the ARM version?

what error message did you see?
Reply
#3
(11-26-2025, 01:09 AM)slychiu Wrote:
(11-25-2025, 06:24 PM)MCFH Wrote: Hi,
I was on 8.013 and tried to upgrade to 8.030 - it just doesn't take it.
I then manually upgraded to 8.017 (which was never offered to me automatically) and it upgraded fine.
Any thoughts?
Thanks
Mark


was your firmware the ARM version?

what error message did you see?

Hi - no error message in the UI (and not aware of their being a log anywhere) and as to the 'ARM version' - I don't know how to answer that. Have had the hardware for ages and ages - Comfigurator4 is offering me the upgrade and I assume locating the 'correct' one

Thank you
Mark

(11-26-2025, 01:09 AM)slychiu Wrote:
(11-25-2025, 06:24 PM)MCFH Wrote: Hi,
I was on 8.013 and tried to upgrade to 8.030 - it just doesn't take it.
I then manually upgraded to 8.017 (which was never offered to me automatically) and it upgraded fine.
Any thoughts?
Thanks
Mark


was your firmware the ARM version?

what error message did you see?

Hi - no error message in the UI (and not aware of their being a log anywhere) and as to the 'ARM version' - I don't know how to answer that. Have had the hardware for ages and ages - Comfigurator4 is offering me the upgrade and I assume locating the 'correct' one

Thank you
Mark
Reply


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