Load Shedding

[dcrera]

For confirmation, you can refer to my .cclx file I sent you

 

Thanks again

[slychiu]

Measure the battery voltage at the battery connector when powering Comfort
If it is less than 11.5 V there will be low battery alarm

[dcrera]

Old Battery voltage 13.02

New Battery voltage 13.38

New Battery on Comfort battery terminals 13.22

New Battery on UPS output 13.34

Seems like there is nothing wrong with my old battery

[slychiu]

I think there may be something wrong with your settings that we cannot see from here
If non detector alarms for Power and Low battery are set to 0 then it is not possible for these alarms to be reported at all

Can you try writing to comfort again

when do you get these alarms after writing?
Can you send the Event log as well

[dcrera]

I pm\'ed you