Posts: 114
Threads: 30
Joined: Nov 2006
Reputation:
0
I had a power failure last night and noticed that the iphone app was no longer working immediately after. Not completely unusual. However, I can no longer connect to Comfort no matter what I do. I\'ve tried hard reset, restarting router, powering off comfort, no luck. Neither comfigurator or the iphone app can connect.
Comfort 2, Firmware 6.011, UCM Ethernet 6.012, comfigurator 3.6.4
Any ideas?
Posts: 788
Threads: 189
Joined: Jul 2006
Reputation:
0
Can you see the ethernet module using DS manager?
Is the ethernet UCM adress 1 - we always set a remote access device to some other address other than 1 and try to use this ONLY for the app (or other application)
Posts: 114
Threads: 30
Joined: Nov 2006
Reputation:
0
DS Manager doesn\'t see it. The UCM ID is 1
Posts: 114
Threads: 30
Joined: Nov 2006
Reputation:
0
Found the issue!!. Somehow the power outage had affected the LAN port switch. I turned the switch on and off and all back to normal. Was nothing to do with comfort after all.
Thanks
Posts: 1,255
Threads: 219
Joined: May 2007
Reputation:
0
Ah the wonders of battery backup!