Using a Meteor CID with Comfort

[nigelgiddings]

I have recently connected the Tel IN and Tel OUT connections of my Comfort system in line with the outside line.

I also have a Meteor CID device which I use in conjunction with the xAPTel application which has worked very well up until now.

It now looks as if I connect the Meteor on the Tel IN side of the connection it does not work properly, If I connect it on the Tel OUT side it seems OK. See below:

Line -- ADSL Filter -- Meteor -- Tel IN Tel OUT -- PBX (Meteor does not work)

Line -- ADSL Filter -- Tel IN Tel OUT -- Meteor -- PBX (Meteor does Work)

NB the Meteor is not strictly \'in-line\' it is \'T-ed\' accross the line at the point shown.

While the Meteor would capture all incoming calls irespective of position I was hoping to monitor outgoing calls made by Comfort (The Meteor monitors both i/c and o/g calls).

I wonder if there is anything between the Tel IN and Tel OUT connections that might interfere with the device? Has anyone else experienced similar?

TIA

Nigel

 

[admin]

Not familiar with Meteor but I cannot see any reason why it would not work on TEL IN. TEL IN is connected to TEL OUT via a normally closed relay so there is nothing between them when comfort is not dialing out or beaing accessed remotely