Comfort Automation/ Security System Forums
UCM/4G upgrade problem - Printable Version

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+--- Thread: UCM/4G upgrade problem (/thread-5455.html)

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- Ian - 01-09-2024

I had a look at Laser systems web and it the module appears to be 3G Will it work with 4G?
Comfort GSM Module version 4 (3G)


- slychiu - 01-10-2024

Laser should have UCM/4G. I believe they may not have updated their product list. I suggest that you check with them



- Ian - 01-10-2024

[user=1]slychiu[/user] wrote:
Quote:Laser should have UCM/4G. I believe they may not have updated their product list. I suggest that you check with them
Thank you.


- mikegriff - 01-11-2024

Is it possible just to buy the piggy back board which holds the sim?
Mike


- slychiu - 01-12-2024

Yes there is a part number GSM/4G. But the ucm/gsm base board should have firmware version 7. You will need to upgrade to the laest firmware which will work for 3G and 4G



- mikegriff - 12-12-2024

After the storms this week in the UK we lost power for 48hrs
my UCM/4G is reporting:-

GSM Network Strength 0 - no network

if i put the sim card in my phone then it seems to send a txt
What else could I try?


- slychiu - 12-13-2024

Try a complete power down.  Check that the sim card is properly inserted and makes contact and is not loose in the card holder.  
Do you have 2 antennas, and did you connect the 2nd antenna?

Is this a new gsm module?



- mikegriff - 12-13-2024

[line]Try a complete power down.
No difference
Check that the sim card is properly inserted and makes contact and is not loose in the card holder. 
SIM Solid , and I have tried with the sim from my phone as well
Do you have 2 antennas, and did you connect the 2nd antenna?
Both have always been cionnected connected
Is this a new gsm module?
See photo UCM4g.jpg
If i try to phone in iget a message saying unavailable




- mikegriff - 12-13-2024

and this photo I tried to attach 2 :-(


- mikegriff - 12-13-2024

Should I go back to the previous firmware?