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Warby,
I used the same firmware-week 5.121 and comfigurator v2.2.3 to try duplicating the problem you\'re having but I can\'t get it. I left the message using both keypad and phone; the msg led turned on. Press # key and it said there was a message for user number 1. Signed in to hear the message; at the end of the message the msg led on keypad automatically turned off. I didn\'t even have to delete the saved messages. As long as the recorded messages had been heard, the msg led on keypad would just turn off.
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01-17-2008, 08:05 AM
(This post was last modified: 01-17-2008, 08:06 AM by admin.)
Warby, can you describe exactly step by step how you recorded and deleted the messages so that we can try to duplicate? eg what the menu was announcing, what button you pressed etc, thanks
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I have just left a few messages and worked out what is causing it.
If I leave a message then delete it (3) too early it clears the message but not the LED. The threshold is sometime during the time and date.
It is working fine if the message is left to play or deleted during the actually message.
Sorry for the wild goose chase.
Cheers, Mark
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When you said you delete the message too early, are you referring to deleting the saved messages in User Menu by pressing 2 for Messages followed by 3 for Erase Saved Messages? If that is the case you have only deleted messages that have been played and then saved automatically; you aren\'t deleting the new messages hence the msg led will still ON indicating new messages.
Threshold is sometime during the time and date?
What do you mean by above?
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It happened when you first sign in and it automatically plays the essage.
Basically I left a message but deleted it early because i don\'t like the sound of my voice. So there was one message and I deleted it as it was saying when the message was left.(time and date)
If you do this tooearly comfort doesn\'t register that it has been played even though it is now deleted. Nxt time a message is left the LED will sort itself out beacause it will turn off once all the messages have been played.
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I\'ve tested with two different boards and two different keypads, none of them give me the problem you\'re experiencing. I recorded a message, msg led turned on, signed-in and between the announcement of date and time deleted it and the msg led would turn off as well every single time. I\'ve tried 30 over times and can\'t duplicate what you\'re getting.
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This issue has been closed, as it is not a problem, see Warbys last post.
