Comfort Automation/ Security System Forums › Support › Problems & Troubleshooting › Firmware Upgrading Problems v
Universal UCM Firmware

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Threaded Mode
Universal UCM Firmware
simond Offline
Junior Member
**
Posts: 35
Threads: 10
Joined: Jan 2009
Reputation: 0
#1
03-14-2015, 05:26 PM
Hi All,
I have a UCM/Universal I use for Lutron Integration via RS-232. For ages its been on firmware 6.026 but when doing some changes today Comfigurator and did a firmware check it proposed upgrading to 7.065. However, when you try and upgrade I get the message attached that suggests its \'Controller-Unknown\'.

Nervous there is something not right, thoughts?


Attached Files Thumbnail(s)
   
Find
Reply
slychiu Offline
Administrator
*******
Posts: 5,920
Threads: 868
Joined: Apr 2006
Reputation: 1
#2
03-14-2015, 05:45 PM
Please hold on, the cytech website is down today and the links are not working. We are trying to get it fixed
Website Find
Reply
simond Offline
Junior Member
**
Posts: 35
Threads: 10
Joined: Jan 2009
Reputation: 0
#3
03-14-2015, 05:47 PM
No probs - thank you!
Find
Reply
slychiu Offline
Administrator
*******
Posts: 5,920
Threads: 868
Joined: Apr 2006
Reputation: 1
#4
03-14-2015, 05:52 PM
The website has been repaired, can you try again
Website Find
Reply
simond Offline
Junior Member
**
Posts: 35
Threads: 10
Joined: Jan 2009
Reputation: 0
#5
03-14-2015, 06:18 PM
Still getting the same message - even after a reboot - is the correct firmware for the Universal UCM 6.x or 7.x?

Thank you, Simon.
Find
Reply
slychiu Offline
Administrator
*******
Posts: 5,920
Threads: 868
Joined: Apr 2006
Reputation: 1
#6
03-15-2015, 06:28 AM
Universal 7.065 is the correct firmware, the link to upgrade firmware was wrong due to the website changes we have done recently
It has been fixed, please try again.
Website Find
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)