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Upgrade of KT03 firmware
#11
We need to check why you get this message next week

You do not have any UCM/USB or UCM/Eth02 at all that you ordered before? That type of UCM is able to upgrade KT03 wth the programming cable
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#12
Attached the error message.

I do have an UCM/Eth02. I will try to see if I can use this to update the KT03 although I have to search for the method of using another UCM to update the KT03.

Cheers,
Mihai.


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#13
The error message is not what you reported  earlier ie \"Firmware type does not match\" which puzzled us as the KT03 firmware should match

The instructions for upgrading firmware by UCM programming cable is here

http://www.comfortforums.com/forum4/1782.html

Please go to View > Monitor I/O so that yoou can see the messages during the firmware upgrade
If you get any error, copy to Clipboard and send to support@cytech.biz
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#14
Please check my first message from Thursday Aug 29th, 2013 10:58 pm. I reported the same message as the one mentioned in the picture thus not the one you mentioned aka \"Firmware type does not match\".

Thanks for the additional info. I fill try to follow them and report back to you.

Cheers,
Mihai.
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#15
Also try the upgrade process SEVERAL times - we have noticed that the upgrade does NOT ALWAYS HAPPEN on first attempt !
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#16
Also try the upgrade process SEVERAL times - we have noticed that the upgrade does NOT ALWAYS HAPPEN on first attempt !
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#17
Yes, do repeat the upgrade. The older versions have more problems with upgrading. The new versions 7 have no problems
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#18
Quote:Please check my first message from Thursday Aug 29th, 2013 10:58 pm. I reported the same message as the one mentioned in the picture thus not the one you mentioned aka \"Firmware type does not match\".
sorry, gimi, I was looking at the 1st message from Agenor in the post which had that message
Did you manage to do the upgrade?

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