Minderpro - Text error press *1 to syn

[slychiu]

Can you explain exactly step by step what fault you are seeing? Please start from the begining

[Manas]

Yup.

1. I connect all modules and start programming. \'Download complete\' indication on PC

2. When I reach kp, it shows the error, \'press *1 to synchronise\'. This error happen randomely(acc to my rough observation).

3. When I press *1, sync gets completed but error msg remains. But this time, I am able to listen to announcements.. such as \'security off\', \'night mode\', or any other alarms.

4. When I reset comfort manually, the text error is again displayed. But if I press *1 this time, sync gets completed and I get a proper disply with \'date/time and status\'.

Will it help? because comfort program in both case is same.

[slychiu]

This happens after a full download
What is the firmware of your Minder Pro? You can see this from the label on the U1 IC on Minder Pro PCB marked ULT 5.1__ or do a Transfer > System Information on Comfigurator or Mindit
If your firmware is before ULT5.145 you will see this problem, see forum at
http://www.comfortforums.com/forum60/1195.html

Do a firmware Upgrade using the UCM05 if you have one. For Clipsal this is 5352UCM, not 5350UCM See the picture at https://www.cytech.biz/Default.aspx?cmd=ID%2ftW5Xw2bTCO626ZAAInw%3d%3d&productid=126&categoryid=9&pageindex=

[Manas]

You are right. The firmware version is 5.054. It\'s old.
 
And regarding UCM05, we don\'t have its reference in our system in India. So I can\'t order it. Is there any other way to update firmware? Through 5350UCM?

[slychiu]

You can upgrade by getting MPU01 which is a plug in module with new firmware
see the picture and details here
Check with Clipsal if they can order that, otherwise let us know by private message