The ringer arrived via courier and I have replaced it (with no issues).  The system has been reset and started. When the doorbell is pressed it ...   Thursday Oct 5th, 2023 06:01 am

The "Away" mode works well now, advice to mobiles and Skype.  I am concerned when we are at home. The "door station" on our front gate ...   Tuesday Sep 26th, 2023 03:32 am

Excellent.  How can I order and pay for it? Can you post it? Also, is there a way that the door station ring can be directed ...   Tuesday Sep 26th, 2023 02:29 am

Photo attached. ...   Monday Sep 25th, 2023 05:51 am

We have two door stations, when pressed they both chime as normal. However the internal phone does not ring and the two internal keypads do ...   Sunday Sep 24th, 2023 09:42 am

Yes, phone can sign in to comfort on press * code #. On door bell press the phone does not ring, but pressing 1 enables ...   Tuesday Nov 1st, 2022 12:07 am

Our home phone has been converted to VOIP as the NBN has taken over.  The phone can still sign in to Comfort and all menu ...   Monday Oct 31st, 2022 07:40 am

On my C9000 board the KA and KB terminals are empty, no connection to anything. There is a 12V output directly below KA is the ...   Saturday Oct 29th, 2022 07:02 am

I have been able ring comfort on the home phone directly after doing a reset. ...   Saturday Oct 29th, 2022 04:54 am

Ooh! I have just disassembled the door station and found no likely faults. What else can I do? ...   Saturday Oct 29th, 2022 04:51 am

The door station has not been disturbed since 2018 (I think). I will undo it and have a look. ...   Saturday Oct 29th, 2022 04:16 am

The New PIR is removed with the 4 wires well spaced. Comfort rang me with a Communications error 49. It then rang again with ...   Saturday Oct 29th, 2022 03:53 am

For the last week the full system has worked well. Siren, faulty PIR replaced and sentence table all OK from last weekend.  The system was ...   Saturday Oct 29th, 2022 03:26 am

Success again! I have added the Phrases, I can't really understand how I missed it but I am getting old!  Chiu, thank you again for ...   Sunday Oct 23rd, 2022 06:05 am

Sorry, a typo in my last post. I thought I typed "This is now working.." not "This is not working...". Apologies! It is ...   Sunday Oct 23rd, 2022 04:42 am

The keypads were showing and speaking the correct zone names yesterday morning before the Vocab failed.  The Comfigurator current file shows the correct names.  I ...   Sunday Oct 23rd, 2022 04:37 am

Success! I connected to the 2 NC terminals.  I removed the resistor(2) and adjusted the JZ4 jumper on the CM9000 board to no EOL resistors. ...   Sunday Oct 23rd, 2022 03:56 am

I did another Sentence upgrade, followed by LCD keypad data, then a reset from Configurator. Then to both keypads, enter F 0 Engineer mode, then ...   Sunday Oct 23rd, 2022 03:17 am

I have rewired the PIR several times. An info sheet is attached along with a link to a Youtube video. The power supply ...   Sunday Oct 23rd, 2022 02:33 am

I did another Sentence upgrade, keypads acknowledged, system reset, keypads acknowledged. I then pressed *1 on each keypad and got a beep. However, ...   Saturday Oct 22nd, 2022 07:21 am

How do I do a *1 on the keypad? ...   Saturday Oct 22nd, 2022 05:16 am

They are seen on the LCD and announced as "Zone 4" etc. I did not do a a*1 to sync the keypad lcd names, Ill ...   Saturday Oct 22nd, 2022 05:09 am

I did a minor update from PC to Comfort using Configurator.  The Vocab failed and both panels gave the message NO TEXT DATA, DOWNLOAD ABORTED.  ...   Saturday Oct 22nd, 2022 04:45 am

An old (2003) PIR was giving false alarms.  Replaced with a Bosch Blue Line Gen2 Quad PIR. Wired as follows Red to plus, Black to ...   Saturday Oct 22nd, 2022 04:27 am

Hi Chiu, I have traced both pairs. The "resistor" is actually a light sensor and this pair goes to the Light Sensor module. ...   Wednesday Oct 19th, 2022 03:22 am

I doubt that any lizard or spider could be this regular. I have ordered a new, two stage  PIR and will replace this 2003 ...   Tuesday Oct 18th, 2022 06:24 am

I have tested it myself, multimeter in hand. Wiring is via a 4 pair, Cat 5 cable. There is power at the siren output on ...   Tuesday Oct 18th, 2022 06:18 am

Some time ago the exterior flashing blue light stopped working.  Then, recently the exterior Siren failed but the interior siren was OK.  I purchased a ...   Saturday Oct 15th, 2022 10:33 am

We went on holidays for an extended period.  The system was armed.  Three days after arming a PIR gave an Intruder Alert at 03:53 (time ...   Saturday Oct 15th, 2022 10:21 am

The message appeared on two keypads ...   Wednesday May 11th, 2022 08:30 am

Hi, I did a minor update using Comfigurator 3.13.7.0  My comfort File System: 34, Firmware: 254, Version: 7, Revision: 63, Vocab name: English Residential, Custom: ...   Wednesday May 11th, 2022 06:55 am

I am using the Android app on a Samsung S10 Note phone. I have attempted to use a DDNS service (Dynu) to provide the IP ...   Friday Nov 6th, 2020 05:26 am