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 Posted: Wednesday Feb 7th, 2024 10:22 pm
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rodime
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Hi,

I have an install with a 9000 Comfort 2 panel with firmware - Week, 5.045, file system 34 and UCM type 10 v 5.092 (old serial UCM). X10 is also in use in this install, so no option for a 9001 upgrade

It's using the last version of Comfigurator 2 (v 2.2.3) and whilst the upgrade to Comfigurator 3 is on the to do list (as is updating to a UCM6/ETH), that won't happen yet but it will be good to be able to nevertheless update the Comfort and UCM firmware to the latest version.

Are there any restrictions to what version of both Comfort and UCM Serial to upgrade to whilst maintaining compatibility for the current Comfigurator 2 (CCL) file?



 Posted: Thursday Feb 8th, 2024 02:14 am
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slychiu
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Firmware version 5 cannot be upgraded. There is a plug in MPU01 with the micrcontroller. This can be replaced by a newer Flash MPU version 7 that can be upgrade firmware. However I am not sure if we have these in stock. Your UCM needs to be changed to the new UCM06 in order to work with Comfigurator 3.

In fact at one time we transmitted the X10 commands to the slave so that the Slave can be used to send X10, but I am not sure if that was completed. If you can get the X10 connector on the slave you can test



 Posted: Thursday Feb 8th, 2024 11:24 am
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rodime
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So it seems the minimum denominator here is the flashable MPU 7 in order to be able to upgrade anything. Are you able to check if I can source this please?



 Posted: Friday Feb 9th, 2024 03:51 pm
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rodime
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Is this it?

http://www.laser.com/product_info.php/item/MPU01-ULT-Comfort_Ultra_II_Microcontroller_Plug-in_Firmware_Upgrade/cPath/96_158/products_id/899



 Posted: Saturday Feb 10th, 2024 12:55 am
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slychiu
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Yes thge part number is MPU01, but we do not have stock any more. Perhaps you can check if Laser has any left Otherwise you will have to order the new CM9001 PCB



 Posted: Saturday Feb 10th, 2024 07:45 pm
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rodime
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They do have stock. A few questions though

1. How can I tell if the panel is pro or ultra and does that have any bearing on the above upgrade chip which is ultra?

2. Per original question, once I receive the MPU01 and do a flash upgrade, is there any restriction to the firmware version so that it will continue to work with the existing UCM/R2S32 5.092 and Comfigurator 2 CCL file?

3. Is the UCM6/Eth also able to work with the Comfigurator 2 software (backward compatible)?

Thanka



 Posted: Sunday Feb 11th, 2024 02:03 am
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slychiu
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1. How can I tell if the panel is pro or ultra and does that have any bearing on the above upgrade chip which is ultra?
After logging in and scanning Modules, the bottom right of the status bar will show OPT or ULT. Laser stock should be ULT I would expect

I have a slight worry, that after so lone the MPU01 pins and the sockets on the CM9000 PCB may have a bit of corrosion that may prevent good contact. If you climate is dry that may not be a problem compared to where we are (Singapore)

2. Per original question, once I receive the MPU01 and do a flash upgrade, is there any restriction to the firmware version so that it will continue to work with the existing UCM/R2S32 5.092 and Comfigurator 2 CCL file?
The new firmware should work with Comfigurator 2 and UCM/232. But if you have the new firmware why not change to  UCM/ETH03 and use Comfigurator?
3. Is the UCM6/Eth also able to work with the Comfigurator 2 software (backward compatible)?
Not compatible due to changes in the Comfort Protocpl. The last Comfigurator 2 was versin 2.2.3 in 2007



 Posted: Monday Feb 12th, 2024 10:54 am
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rodime
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After logging in the bottom right of the status bar doesn't change in Comfigurator 2.2.3, rather I believe that is dictated only by the configuration template in use.

When I get a system information report, the file system is 34 - does this then equate to Comfort 2 Ultra?



 Posted: Monday Feb 12th, 2024 11:11 am
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slychiu
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Yes. It is ultra



 Posted: Monday Feb 12th, 2024 11:18 am
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rodime
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OK great, then I'll order the MPU01.

The use case currently is that I would like to use sunset and sunrise times to dictate some time specific responses that were previously using an LSM which is no longer working. I believe the Sunset and Sunset times and hence the NightTime flag only work in Comfort Firmware 5.111 and above, hence the need to upgrade from the current 5.045

In terms of ordering the UCM/ETH also, as per your answer to above, it isn't backward compatible with Comfigurator 2, so I would need to invest the time to do the upgrade to Comfigurator 3 which will be a later project.



 Posted: Tuesday Feb 13th, 2024 04:18 pm
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rodime
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MPU01 is now installed and firmware is showing in system information as 7.164.

However, when I try to update comfort from Comfigurator, pressing F0 on the keypad and entering the engineer code on the laptop, I'm getting an error, "Please enter the Engineer code, not a user code"

This was all working ok before and the engineer code hasn't changed. I confirmed I'm able to log in to the keypad with the engineer code. Also tried resetting comfort but still the same error so at the moment I'm unable to update Comfort from Comfigurator with my latest Response updates.



 Posted: Wednesday Feb 14th, 2024 02:14 am
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slychiu
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The problem is that the engineer user number was changed from 18 to 254 in 2011 to allow more more user codes. But Comfigurator 2 expects the engineer user to be 18 hence the error. You can downgrade the firmware to ULT  6.007  attachedwhich was the last firmware to have engineer user number 18. I recommend to change to Comfigurator 3 as soon as possible. Both Comfigurator 2 and 3 can be installed in the same PC
This post clarifies http://www.comfortforums.com/view_topic.php?id=5475&forum_id=67

Attachment: ULT6_007.zip (Downloaded 0 times)

Last edited on Wednesday Feb 14th, 2024 04:37 am by slychiu



 Posted: Wednesday Feb 14th, 2024 09:21 am
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rodime
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Couldn’t I also disable the MPU with J14 shorted? So going back to the built in firmware 5.045, running the response update and then removing J14 and going back to the MPU? As a temporary solution at least.

If so, can I do the J14 short and revert without shutting the power down or better to power down completely, then short, then power up? And just to confirm I can indeed leave the MPU in place when shorting J14, I don’t have to remove it to go back to underlying 5.045 as long as J14 short is in right?

I can’t go back on the firmware because I don’t think I can update the comfort firmware with a programming cable and my current UCM/RS232 although please confirm there because the label on the chip is firmware 5.92 which is above the required firmware version, but the system scan shows 5.092 which is below the required version.



 Posted: Wednesday Feb 14th, 2024 09:49 am
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slychiu
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shorting J14 will reset the CPU so the firmware  will not work at all. If you want to revert to the old firmware you will have to unplug the MPU.



I can’t go back on the firmware because I don’t think I can update the comfort firmware with a programming cable and my current UCM/RS232 although please confirm there because the label on the chip is firmware 5.92 which is above the required firmware version, but the system scan shows 5.092 which is below the required version.
5.092 is the same as 5.92. a lonmg time ago we only used 2 digits eg .92 but we later changed to 23 digits , thus .092



 Posted: Wednesday Feb 14th, 2024 09:59 am
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rodime
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Ok so unplug MPU but according to instructions the J14 needs to be shorted in order to use the underlying 5.045 chip. J14 was shorted in place while using 5.045, before I added the MPU and removed the short.

So to be clear, I think these are the steps, please confirm:-

1. Power off
2. Remove MPU
3. Short J14
4. power on.

Or can I indeed leave the short off on J14 in step 3?



 Posted: Wednesday Feb 14th, 2024 12:11 pm
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slychiu
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Sorry, you are correct. It has been a long time since I have used MPU01 about 15 years. 

Remove two position Shunt J14 in order to enable operation of the MPU01. J14 must be shunted when the onboard U1 is in control and removed when the MPU01 is in control

You should be able to shunt J14 to allow the base board microcontroller to operate, without doing power off



 Posted: Wednesday Feb 14th, 2024 12:48 pm
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rodime
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Ok great, so does that also mean I don’t in fact have to remove the MPU01 and I just simply leave it in place and change the J14 shunt to enable the old 5.045 firmware?

And also separately to confirm, the UCM/RS232 with 5.092 can’t upgrade the comfort firmware correct?



 Posted: Thursday Feb 15th, 2024 12:55 am
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slychiu
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Correct on both questions



 Posted: Thursday Feb 15th, 2024 06:40 am
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rodime
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Thanks. And do I need to power down before moving J14? I’m assuming comfort can’t just change firmware mid flow without some kind of shut down or reset?



 Posted: Thursday Feb 15th, 2024 08:13 am
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slychiu
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Yes please power down before changing the shunt



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