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UCM/4G upgrade problem
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 Posted: Tuesday Jan 9th, 2024 05:45 pm
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Ian
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I had a look at Laser systems web and it the module appears to be 3G Will it work with 4G?
Comfort GSM Module version 4 (3G)



 Posted: Wednesday Jan 10th, 2024 01:27 am
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slychiu
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Laser should have UCM/4G. I believe they may not have updated their product list. I suggest that you check with them



 Posted: Wednesday Jan 10th, 2024 10:09 am
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Ian
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slychiu wrote: Laser should have UCM/4G. I believe they may not have updated their product list. I suggest that you check with them
Thank you.



 Posted: Thursday Jan 11th, 2024 03:42 pm
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mikegriff
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Is it possible just to buy the piggy back board which holds the sim?
Mike



 Posted: Friday Jan 12th, 2024 01:23 am
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slychiu
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Yes there is a part number GSM/4G. But the ucm/gsm base board should have firmware version 7. You will need to upgrade to the laest firmware which will work for 3G and 4G



 Posted: Thursday Dec 12th, 2024 03:25 pm
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mikegriff
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After the storms this week in the UK we lost power for 48hrs
my UCM/4G is reporting:-

GSM Network Strength 0 - no network

if i put the sim card in my phone then it seems to send a txt
What else could I try?



 Posted: Friday Dec 13th, 2024 01:00 am
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slychiu
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Try a complete power down.  Check that the sim card is properly inserted and makes contact and is not loose in the card holder.  
Do you have 2 antennas, and did you connect the 2nd antenna?

Is this a new gsm module?



 Posted: Friday Dec 13th, 2024 12:14 pm
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mikegriff
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Try a complete power down.
No difference
Check that the sim card is properly inserted and makes contact and is not loose in the card holder. 
SIM Solid , and I have tried with the sim from my phone as well
Do you have 2 antennas, and did you connect the 2nd antenna?
Both have always been cionnected connected
Is this a new gsm module?
See photo UCM4g.jpg
If i try to phone in iget a message saying unavailable

Attachment: Configurator.JPG (Downloaded 24 times)



 Posted: Friday Dec 13th, 2024 12:15 pm
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mikegriff
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and this photo I tried to attach 2 :-(

Attachment: UCM4g.JPG (Downloaded 25 times)



 Posted: Friday Dec 13th, 2024 02:57 pm
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mikegriff
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Should I go back to the previous firmware?



 Posted: Friday Dec 13th, 2024 07:50 pm
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mikegriff
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I have moved the GSM module up to id 2, it didn't change any thing! I upgraded the GSM and the Maincontroller after the power outage, they were the only things I hadn't upgraded before the power out.so i have never had the GSM working under Version 7.245, also the software number i upgraded from was 7.000 which doesnt make any sence because I know I upgraded the firmare when i fitted the new board so it would have been 7.164 Also I'm sure that UCM/GSM Properties, GSM Module Type didn't say Not Supported by Firmware hope this helps a bit The sim card woorks in my phone, which i think means the transmitter is working for mobiles See Photo for latest UCM-GSM Mike 

Attachment: latest config.JPG (Downloaded 24 times)

Last edited on Saturday Dec 14th, 2024 01:08 am by



 Posted: Saturday Dec 14th, 2024 01:23 am
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slychiu
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I think there is a mismatch between the ARM firmware and the gsm module SIM7600s baud rate  since you say you never had this module working. I will send a different firmware for you to upgrade to



 Posted: Saturday Dec 14th, 2024 10:12 am
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mikegriff
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Thanks for this, I look forward to trying the new firmware. :-)Just for clarity I have had this unit working but not since the power outage of 48hrs and a firmeware upgrade to 7.245.Mike



 Posted: Sunday Dec 15th, 2024 02:09 am
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slychiu
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Can you check if the red and green leds on the gsm submodule (not on the baseboard)  are on or blinking. If none of the leds are on, the Submodule may be dead



 Posted: Sunday Dec 15th, 2024 09:01 am
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mikegriff
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The red one between the aerial is Off then solid on , then flashes red . This repeats every minute
The green power is hard on.
It looks like a normal one of your working UCM’s :-)
Mike



 Posted: Sunday Dec 15th, 2024 09:11 am
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slychiu
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It look like a baud rate mismatch. will try new firmware



 Posted: Sunday Dec 15th, 2024 07:29 pm
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mikegriff
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Excellent!!



 Posted: Thursday Dec 26th, 2024 04:32 am
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slychiu
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Mike, can you upgrade to this firmware GSMA8.004. If your prolem i caused by baud rate mismatch then this should fix it

Attachment: GSMA8_004.zip (Downloaded 1 time)



 Posted: Wednesday Jan 1st, 2025 11:45 pm
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mikegriff
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Thank You once again Chiu!!!Yet again you have come to my rescue :-)New firmware worked a treat 
Comfigurator now reports:-GSM Network Strength 4 - strong   Just like your service!!!!Mike



 Posted: Thursday Jan 2nd, 2025 12:55 am
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slychiu
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Thats good. That means my guess that the baud rate between the UCM base and the GSM submodule was mismatched. Check if you have any problem with the time update from gsm giving the wrong results many tomes a day.



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