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Phone Trouble
 Moderated by: slychiu
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 Posted: Friday Apr 16th, 2021 09:33 am
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davidsilva
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Hello,The message "Phone Trouble" is seen on the keypad LCD and heard as announcement when the Incoming Telephone Line, but the line is working and I can do calls. I also have a UCM/GSM4 and everytimes the alarm calls are doing by GMS instead of line. If I check the “Ignore Line Cut” option I leave to have the message "Phone Trouble" but the call continues to be made of the GSM. The line voltage is only 37V. So, is it a problem with the line or with the Comfort?
Best regards,



 Posted: Saturday Apr 17th, 2021 02:41 am
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slychiu
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It may be a problem in Phone line detection ij Comfort, perhaps due to a lightning strikeTry to reverse the wires on the TEL IN connector.



 Posted: Monday Apr 19th, 2021 08:57 am
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davidsilva
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Hello,I tried to reverse the TEL IN wires but it didn't work. So I'll try to replace the Comfort.Thanks.



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