Comfort Automation/ Security System Forums > Software Applications > Comfigurator > Comfigurator 3.13.1 to 3.13.6 feedback |
Comfort Automation/ Security System Forums > Software Applications > Comfigurator > Comfigurator 3.13.1 to 3.13.6 feedback |
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slychiu Administrator 
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Known Bugs (Remaining)
Last edited on Saturday Oct 24th, 2020 02:57 am by slychiu |
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slychiu Administrator
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Comfigurator 3.13.2 (Beta) Known Bugs (Remaining)
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slychiu Administrator
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Comfigurator 3.13.3 myma.cfg was missing from the installation. Starting a default template will have an exception.If you have download Comfigurator 3.13.3 on or before 18 June 2020 and have this problem, please download Comfigurator 3.13.3 again and reinstall Known Bugs
Last edited on Monday Jul 27th, 2020 04:17 am by slychiu |
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slychiu Administrator
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Bug in 3.13.3 Sunset Response does not work even though the Night Flag is turned on at sunset This will be fixed in the next version |
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slychiu Administrator
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Comfigurator 3.13.4 Fixed Bug - Sunset Responses does not work Known Bugs
Please download from http://www.cytech.biz/product_details.php?item_id=206 Last edited on Wednesday Aug 5th, 2020 08:49 am by slychiu |
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slychiu Administrator
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Bug found in 3.13.4 Alarms > Partition Events> Responses (ie Security Off, Away, Night, Day, Siren Output )which have been programmed here become blank after saving the file. Wen the file is opened again, Plrease do NOT upgrade from 3.13.1 if you have bot done so If you have upgraded to 3.13.3 or 3.13.4, downgrading will cause errors in the responses due to the Register Numbers which have been added to the names after 3.13.1 Last edited on Wednesday Aug 5th, 2020 09:17 am by slychiu |
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slychiu Administrator
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To work around this problem when you have upgraded to 3.13.3 or 3.13.4; If you have already done a fulll write to Comfort after upgrading to 3.13.2 or higher, The Away, Night Day, Security Off responses may ot be empty in Comfort. Assign the Responses again for the partition mode responses, and write seletive or Full to Comfort. Once you save the file, these Partition Events will be lost. If you have to make changes anywhere in the configuration and need to write to Comfort again, do a Selectve Write and Exclude the Partition Events, so you do not write blank partitions events to Coomfort |
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Swiss-Toni UCM Pi Users 
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If you have down graded to 3.12 after finding issues using the latest version and still have problems, what would be the advice to take then as I guess that you are saying a down grade will still have the latent problems in partitionioned Zones? As this is what I had done and have problems in the partioned zone (my workaround was to alter the zones that were used to speare zones and re-create. |
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slychiu Administrator
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3.13.2 and 3.13.4 has the same problem as 3.13.4 ie Partition events are ostso you might as well upgrade to 3.13.4 and use the workaround that I mentioned in my last post |
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Home Comfort Distributors
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This is turning into a bit of a nightmare ! It now been MONTHS since this bug was reported and I'm getting complaints from customers that we have been to provide service etc that now have problems that they DID NOT HAVE BEFORE WE VISITED ! WHEN IS THE FIX AVAILABLE WHEN CAN WE SENSIBLY DOWN LOAD 3.13.5 and KNOW THAT IS RELIABLE ! Not so worried about the partitions BUT things like the daylight are crucial ! Please advise soonest |
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slychiu Administrator
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I think you are slightly confused. The bug in Sunset/ Sunrise Responses appeared in 3.13.3 on June 15, it was reported on July 15, and 3.13.4 was released in July 16 which fixed that problem - Hardly Months since t was reported. Comfigurator 3.13.4 Fixed Bug - Sunset Responses does not work |
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slychiu Administrator
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Comfigurator 3.13.5 Fixes the following Bugs from 3.13.4
Also please note that the Partition Events bug that is fixed in this version 3.13.5 does not just affect Partitions. Partition Events includes the Security Off, Away, Night, and Day Mode Responses which was in Miscelaneous Events. It has been moved to Partition events because each partition has a set of Security Off, Away, Night, and Day Mode Response. With versions 3.13.1 to 3.13.4, even if you haveno partitions your Security Off, Away, Night, and Day Mode Responses would not work Last edited on Sunday Sep 6th, 2020 07:42 am by slychiu |
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slychiu Administrator
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Comfigurator 3.13.5 has been released. Please upgrade. Last edited on Wednesday Sep 2nd, 2020 11:35 am by slychiu |
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slychiu Administrator
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Please note that in 3.13.5, the Security Mode Responses (Away, Night, Day, Security Off) have been moved from Miscellaneous Events to Partition Events, so that they are groups with other events pertaining to Partitions, eg Siren Output. see details in http://www.comfortforums.com/forum20/5216.html |
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garym999 Member 
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Long time since I've been around! Hope you are well given the current situation? Anyway's I have just had to visit/and charge a resonably compedent client that got burnt by the update nag screen, the sunrise/sunset issue and then the relocation of the Partition Events. Reading this thread has been quite an unexpected eye opener given the issues listed and release dates. Roll backs & testing has revealed that even this latest version does not correctly read previous config files and populate Partition 0 fields setting them all to Null Response. So some thoughts... Probably missed the reasoning, but why have an Events Tree that trys to contain all the responses and then relocate some of them? Partitions, Users etc. Probably just my old time familarality with Comfiguirator. If the splash screen shows, indicating an update (Did I miss the option to turn this off BTW), it should also show the release notes or provide a link to them so one can better judge the impact of upgrading. Gary |
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slychiu Administrator
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Yes there was a problem with versions 3.13.1 to 3.13.4, apologies for that3.13.5 fixes the known problems The changes to move security off, away , night day, and siren output to Alarms >Partitions is so as to allow this to work when more partitions are added in future You can see the old grouping security off response partition 0, Away mode response Partition 0night mode Partition 0 security off response partition 1, Away mode response Partition 1 night mode Partition 1 security off response partition 2, Away mode response Partition 2 night mode Partition 2.. was rather clumsy and diffucult to expand |
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garym999 Member
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Thanks for the update but what I'm pointing out is that if you take an older config file and load it in the latest Comfigurator the assigned responses for the responses are lost! And have to be put back into the config file. Meaning it is all to easy to upload an effectivley courrupted config. Added to which the only way to get back to the file and see what the settings should be is to roll back comfigurator. |
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caravanboy Member
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Wow, I'm glad I saw this thread. I've been on 3.13.3 since early July 2020 (looking at my folder dates). Fortunately I keep backups of every config change I ever make since they are only every couple of months or so and I just did a diff on the XML in a config from mid 2019 to the latest one yesterday. You're definitely correct, garym999. At some point my old AwayModeResponse and NightModeResponse have been lost!! The new similar versions of those settings in the partition section are all null. I guess I haven't noticed it as their effects are very subtle in my config. I'm now going to paranoidly look at all the other diffs to ensure no similar losses. |
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slychiu Administrator
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You can load an old cclx file by going to File > Restore from Backup. You will be shown a list of old backups that were automatically saved |
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garym999 Member
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That's not the issue. The issue is loading a known good file that worked with previous configurators the Partition Responses do not carry over to thier new location in the latest configurator. Then you write the file out and the Security Off/Away Mode responses etc. do not get assigned. And now you have no way of telling what responses were assigned previously. I removed Configurator, rolled back to an older version and installed, ignored the upgrade nag screen and then manually noted the response names. Then I could upgrade to the latest configurator and reasign the responses. Fine if you are only working with one system but I have loads. |
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slychiu Administrator
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Yes that was a problem with 3.13.4 where the Away, Night, Day mode responses were lost. It was not easy to find. 3.13.5 should gave fixed all teh know problems. Apologies for the problems caused |
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caravanboy Member
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It was definitely a problem before 3.13.4 as I only used 3.13.3 and I lost those same responses in my config at some point. I'm now on 3.13.5 and have manually re-added them |
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slychiu Administrator
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You should not have any problems with 3.13.5 |
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garym999 Member
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I'm sorry but I think we do. If I load a previous config that was working in an earlier version it does not migrate the response over to the Partition Events |
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slychiu Administrator
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Yes we will check if the next version can convert the older files. I did not read your comments carefully  Last edited on Saturday Oct 24th, 2020 01:51 am by slychiu |
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slychiu Administrator
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Comfigurator 3.13.6 (Beta) is available from http://www.cytech.biz/comfigurator.html Please note that there was a previous beta with the same 3.13.6. If anyone has installed this please uninstall before installing this again. The date om the Comfiguraor 3.13.6 should be 10 Novemnet 2020 Known Bugs • wifi01 SSID and Passcode settings do not allow spaces Bugs Fixed
Last edited on Saturday Nov 14th, 2020 02:19 am by slychiu |
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garym999 Member
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I can confirm that this appears to now load the partition events OK now. Thanks |
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slychiu Administrator
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Another problem solved  |
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Home Comfort Distributors
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Partitions have not been tested thoroughly. When programming partitions NEVER do a partial download it can send comfort into an ever decreasing spiral of faults. |
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TheMax74 Member 
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I confirm as well, that 3.13.6 correctly remaps the armed events. I agee with Gary that a link in the upgrade advise window, pointing to an html page containing ALL the previous changes (and not only the latest) whould be useful. The page should contains the change history for each version, because not everyone is aware of/has installed all the step-middle versions. |
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Swiss-Toni UCM Pi Users
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I was having issues with my partitions on my system esp arming/disarming responses made sure all firmware was up to date problems persisted and just down graded comfigurator too Comfigurator3.13.5 everything seems to be wroking correctly again! |
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slychiu Administrator
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Arming/Disarming Responses are in Partition EventsCheck that the responses you need are in there in 3.13.6If sp then they must work |
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Home Comfort Distributors
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Perhaps you can see some of the problems occur when you do a partial download ! It would be good to get to the bottom of all these partition issues. |
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bs85 Member
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I am unable to set input 17 as a virtual input. When creating a responce i select zone17 from the dropdown but it will not stey selected it always goes back to zone1. Also zone1 is now configured as a virtual input and i cannot remove it. Comfigurator 3.13.6.0 Comfort II Ultra 7.1.75 |
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slychiu Administrator
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Virtual Inputs cannot be created by a Response. They have to ve selected as Vietual Inuts through an external device like KNX, Modbus, Cbus etc Sened the cclx file to support@cytech.bizwe will reset the Virtual Input for zone 1 and add zone 17 as virtual |
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Home Comfort Distributors
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PARTIAL DOWNLOAD - PROBLEMS Please be aware we are STILL experiencing big problems when certain partial downloads are triggered The last occurrence yesterday resulted in the complete loss of vocab - the .cclx file altered to the point where we lost ALL named zones AND the home control menu1 If anybody else has experienced problems with partial download can the report it please |
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caravanboy Member
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I had problems with a partial download just under a year ago (I had repeated power failures and from memory I did an emergency "quick" config change to change the trouble alarm siren type). Unfortunately this resulted in my losing all my vocabulary on Comfort which terrified me. Fortunately with the help of the info on the forums I was able to get my system working again. This doesn't really help you though as I wouldn't know what version of Comfigurator I was using at the time. But I don't recall any other issues with the .cclx file or anything like that |
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slychiu Administrator
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We dont see how partial downloads can caefore/after cclx files then please share thenuse loss of vocabulary, but if there is any b |
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caravanboy Member
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Hi, I don't know if this is the correct place to report Comfigurator bugs, but I have 3.13.6 and have today spotted a slightly different bug related to recent changes to the partition events... I have a response that is used in my 'armed to night-mode' response (and other places) - the one stored in Partition Event 0 in the config file. In Comfigurator, if I do "Show References" it just says "Partition Event 0" which confused me at first, until I started investigating the real bug, it would be more helpfil if it told me that it was used in Partition Event 0->Arm to Night Mode (or whatever the proper name is). The actual bug I am reporting though is that if I use Graph References on that response then it blows up with an unhandled exception. Not critical, as I can always search the config file in a text editor, as I did today, but assume you'll easily be able to fix that in a future release. |
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slychiu Administrator
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Can you send the cclx file which has the exception? |
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caravanboy Member
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Sure. Emailed it to support@cytech.biz |
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slychiu Administrator
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THanks, we can duplicate the exception and will check it out |
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