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Why i can not transfer vocabulary?

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Posted: Saturday Apr 12th, 2014 07:24 am

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kodomo
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Joined:	Tuesday Jan 27th, 2009
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I can not transfer new vocabulary and now keypad not say. How to fix problem ?
hard ware CP9000-ULT v5.039 + UCM 6.xxx
Solfware comfigurator v3.7.8.0 + vocab myma36

Attachment: comfort.jpg (Downloaded 57 times)

Posted: Saturday Apr 12th, 2014 07:55 am

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ident
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Joined:	Wednesday Aug 9th, 2006
Location:	Singapore
Posts:	3493
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It is probably a problem with the Comfort firmware 5.039 which is a very old, more than 6 years) non-flash version or there may be a problem with the voice IC
Switch off power and battery to Comfort , power up and try again
If it stil has the same problem, then you may need to send the board back to us for checking or repair.

Posted: Wednesday Apr 16th, 2014 05:11 pm

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kodomo
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I will send the board back to us for checking or repair soon.
Thank you so much

Posted: Wednesday Apr 16th, 2014 06:39 pm

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ident
Administrator

Joined:	Wednesday Aug 9th, 2006
Location:	Singapore
Posts:	3493
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Please send it to
Attn Repairs Dept
Cytech Technology Pte Ltd
55 Ubi Avenue 1 #07-04
Singapore 408935
Singapore
Tel +65 68469701

Please describe the fault with as much detail as possible and leave a return address and phone number

Posted: Wednesday Apr 16th, 2014 08:35 pm

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kodomo
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Joined:	Tuesday Jan 27th, 2009
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Posts:	17
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Hi Moment when I discovered the VPG3.05. and I use it manual program VOCAB.It can fix the problems I have.

Thanks very much for the advice.DAX

Attachment: VPG.jpg (Downloaded 48 times)

Last edited on Wednesday Apr 16th, 2014 08:35 pm by kodomo

Current time is 08:25 pm

Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > Why i can not transfer vocabulary?

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