Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > How to Use Comfigurator > User Mode in Comfigurator |
Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > How to Use Comfigurator > User Mode in Comfigurator |
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ident Administrator 
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"User Mode" is a major new feature in Comfigurator 3.8 and above, which is a simple user interface for Comfort similar to Wizcomfort which was a stand-alone program. Integration of User Mode with Comfigurator makes it easier to synchronise the programming software and User Interface with the firmware. User Mode is also useful for testing the system after installation and programming Note that User Mode requires Comfort Firmware 7.049 You can select Engineer Mode, which is what is used to program Comfort (what everyone is familiar with), or User Mode from the View Menu  The purpose of User Mode is to allow end users to perform user programming line record and hear messages, arm and disarm the security system and operate the Control menu The features of User Mode are
Further instructions will be provided in the next posts Last edited on Sunday Jul 19th, 2015 12:27 pm by slychiu |
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ident Administrator
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The state of the Zones can be seen in Alarm > Zone Inputs  The security system can be armed to Away, Night, Day, Vacation Modes. The Security Mode is highlighted on the button in Blue, eg Security Off is the current security Mode in the screenshot above the Keypad LEDs states can be viewed in this screen To arm to Away Mode for example, press the Away Button  Note that the method of away arming depends on the UCM Connection, whether it is Network Remote or Local. If the connection is Remote, the system will not require the user to Exit from the premises using the Entry Door. If the security zones are closed, the system will arm to Away Mode after the Night Exit time If the UCM connection is local, and arming to Away or VacationMode, the user must EXIT using the Entry Door zone before the system is armed (by the Final Door Arming method) When arming to Night or Day Modes, there is no difference between Local and Remote connections - exit is not required If there are Open zones seen during arming, they are seen on the box on the right and in the event box in RED text the Force Arm button automatically bypasses the open zones and allows the system to be armed  To disarm, press the OFF button and enter the user code in the box  The event box will show system disarmed by which user eg User 1  Dial Test Initiate a Dial test in the Phone Numbers Screen  select the keypad to hear the dial test Last edited on Sunday Jul 19th, 2015 12:21 pm by slychiu |
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ident Administrator
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Control Menu The control menu can be operated by selecting the items in the list To see the status, press the device eg Porch Light in the screenshot below. The status is shown as Off  To control the device press one of the command below the device name, eg Off or On  Last edited on Saturday Feb 22nd, 2014 02:08 pm by ident |
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juwi_uk Member 
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How would this work for installer managed systems where I presume normally Comfigurator or even the CCLX wouldn't be left on site at the customer's address? But assuming they are both installed on the clients PC (as a direct comparison to WizComfort which I assume this will replace at some stage), maybe some things still need to be locked down to protect users from self harming their CCLX? Whilst I assume they would not have the rights in their sign-in code to grant then upload of a configuration to Comfort, I am not seeing anything (tell me if I'm wrong here) that is stopping them freely switching between user and engineer mode once they've opened Comfigurator and pointed it at the CCLX file. So what stops them from changing the config in engineer mode and saving the CCLX file ready for the installer to have a surprise next time they try to use? I see that Comfigurator remembers the mode you were in when you last exited which is good but maybe then you should only be able to switch between user and engineer mode prompting for a sign-in code that allows administrative access if the current sign-in code is not sufficiently elevated. Maybe even ask for the user to enter a sign-in code when the CCLX is loaded or on startup if the "Open Last File on Startup" option is checked. IMHO of course! Julian Last edited on Saturday Feb 22nd, 2014 02:12 pm by juwi_uk |
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ident Administrator
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Messages The Messages function allows messages to be recorded, played and erased using any keypad selected from the dropdown box Select the keypad nearest to you. For recording, you need to go close to the selected keypad to record on the keypad microphone (recording is NOT via the PC so do not speak to the PC) Note that you can carry a laptop with you to go near to the keypad if connected by wifi, since the expected connection method is by UCM/Ethernet (not USB). These are shortcuts to the keypad menus to perform the desired operation, so the user does not have to navigate through the voice menu  The Exit Voice Menu button on the top right ends the voice menu if the voice is talking and says Thank You Goodbye Last edited on Saturday Feb 22nd, 2014 02:18 pm by ident |
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ident Administrator
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juwi_uk wrote: How would this work for installer managed systems where I presume normally Comfigurator or even the CCLX wouldn't be left on site at the customer's address? There is currently no prevention of a user from switching to engineer mode This is something under discussion at the moment, and we may need to do something about it The Restore from backup feature does provide some measure of protection as it can restore a previous file written by the engineer. The user can only access this if the cclx file is provided by the Installer/Engineer. This is the same situation as Wizcomfort which also requires access the to cclx file, so someone who has Wizcomfort can also use Comfigurator and do whatever he wants Perhaps switching to Engineer Mode should require the Engineer code to be entered. However many users may want to have full control |
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slychiu Administrator 
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comments from installers and users would be useful |
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juwi_uk Member
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IMHO It should not just be the engineers sign-in that is allowed to enter the Engineers view but anyone with a sign-in code that has the "Program" rights. I'm not advocating that power users shouldn't be able to have full access to anything they want (I certainly do) but for non-techy people that just want the user functions in an (installer) managed installation then they should be able to lock out some of the advanced modes as otherwise the customer will expect them to pick up the pieces when it all goes "Pete Tong" (for those cockney rhyming slang enthusiasts)! I'm personally not sure if being able to restore from an earlier backup is OK either as sometimes it wont be easy to see the subtle incorrect changes and if you've that added some new features yourself to the CCLX then you now cant restore a backup easily either? Julian |
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slychiu Administrator
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Many "non-power " users may not have different codes for each user, so all users sharing a single code for user 1 would be able to access the engineer mode Also even if different codes are used, user 1 may not be a power user and could get access to Engineer mode It may be better to give the engineer code to users who want to access engineer mode |
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Home Comfort Installers
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Hum - it's Mr Happy here........ I dont really understand ! - I have not looked at the user side in any detail BUT there are some basic questions before I look further. Does this replace wiz comfort? What is its objective? As an installer am I supposed to be offering this to the customer as a means of control from a screen? |
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ident Administrator
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Does this replace wiz comfort? Yes it will, but Wizcomfort can still be used by those who prefer that mode What is its objective? As mentioned in the introductory post, it is a simple user interface for the user to use and test Comfort, and also for Installers to test during commissiong As an installer am I supposed to be offering this to the customer as a means of control from a screen? Not if "screen" means a tablet. It is meant for operation by computer It is up to the installer or (customer) whether it should be available. It is up to the installer whether he leaves the cclx file to the customer |
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