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 Posted: Monday Sep 16th, 2013 06:02 am
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ident
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Please do not upgrade to iOS7 when it arrives this week until we have had time to test it as it may cause the Comfort app to crash

More info
When Apple's New iPhone Software Arrives Next Week, It Will Crash A Lot Of Apps, Software Tester Says

Read more

http://www.businessinsider.com/ios-crashes-apps-software-tester-says-2013-9



 Posted: Thursday Sep 19th, 2013 12:14 pm
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wiredhome
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Hi Chiu
I upgraded to iOS7 (iPAD) this morning, no problems so far

Last edited on Thursday Sep 26th, 2013 09:57 am by ident



 Posted: Thursday Sep 19th, 2013 02:24 pm
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slychiu
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Was that both iPhone and iPad?





 Posted: Thursday Sep 19th, 2013 02:25 pm
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wiredhome
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just iphone sofar



 Posted: Wednesday Sep 25th, 2013 07:42 am
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PeterY
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Hi Chiu.

I am having an issue with the iPad app. When I first open the app and try to login, thge USER CODE entry box is empty - ie no where to enter the user code. Please refer to the attachment.

Could this be related to the data error also being received? Will the User Code box fail to disply if there is an internet connection error?

Attachment: Ipad app issue.png (Downloaded 41 times)



 Posted: Wednesday Sep 25th, 2013 09:10 am
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PeterY
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The data error arose becuase the app seemed to pick a non-activated configuration. Having reloaded the app, it now selects the correct config and connects ok, although the User Code dialogue box is still empty so unable to login.



 Posted: Thursday Sep 26th, 2013 09:54 am
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ident
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We confirm the problem in iOS7 for iPad due to a change they made to the alertbox structure
If you have set the remober password option, you can still log in on LAN, buut not for Internet connection
Sorry for the premature assurance that there was no problem with iOS7

We shall try to get a new version uploaded to the store as soon as possible!



 Posted: Tuesday Oct 15th, 2013 02:17 am
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ident
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Comfort for iPad version 1.2 is now available from iTunes.
This fixes the problem in iOS7 where the log in box was not visible for remote arming/disarming

The iPhone fix will be available later



 Posted: Tuesday Oct 15th, 2013 07:47 am
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ident
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There is a problem with the converted file for the iPad app if Comfigurator 3.7.6 is used to generate the cclx file
The converted jrlccip file in the attached email does not work with the ipad due to a change in the cclx file created or modified by Comfigurator 3.7.6

Do not generate a new file for the iPad app until the conversion utility has been updated



 Posted: Wednesday Oct 23rd, 2013 09:11 am
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ident
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The conversion utility has been fixed
Please reconvert your cclx fles at http://www.cytech.biz/crl_comfort_app_convertor.php if you have this problem
You can continue to use this now, as well as iPad 1.2 on iOS7

Last edited on Sunday Nov 24th, 2013 02:00 am by ident



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