Comfort Home Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Door Station problems
 Moderated by: slychiu
 New Topic   Reply   Printer Friendly 
 Rating:  Rating
AuthorPost
 Posted: Thursday Dec 6th, 2012 09:17 pm
   PM  Quote  Reply 
1st Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Hi I have installed two fermax doorstations to the DM02's I find that sometimes I have to press the button two or 3 times before it rings the house phones, it only seems to happen if I haven't used the intercom for a while as after it has rung the phone once it appears fine.

Any ideas why it is doing this?



 Posted: Friday Dec 7th, 2012 03:45 am
   PM  Quote  Reply 
2nd Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Is it a case of the button not making contact?

Can you try to press the doorbell test button on the DM02 and see if this problem also occurs? If it also does, that means it is not a button contact problem



 Posted: Friday Dec 7th, 2012 06:53 am
   PM  Quote  Reply 
3rd Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Hi the door button makes contact as I hear the keypad chime when pressed



 Posted: Friday Dec 7th, 2012 07:08 am
   PM  Quote  Reply 
4th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Do you mean the button on DM02 works every time but the Fermax button sometimes has to be pressed 2 ot 3 times?
That would indicate that there is a contact problem with the Fermax



 Posted: Friday Dec 7th, 2012 07:10 am
   PM  Quote  Reply 
5th Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Everytime it has happened the doorbell chimes on the keypad, but the phones do not always ring. don't think its a contact issue as the keypad chimes



 Posted: Friday Dec 7th, 2012 10:40 am
   PM  Quote  Reply 
6th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

So the Button on the DM02 always rings the phones but the fermax button sometimes does not ring the phones bit always chimes on the keypad, is that correct?

Comfort may be ringing the phones but it may not be sounding
How many phones are connected? Try disconnecting all except pne






 Posted: Friday Dec 7th, 2012 10:41 am
   PM  Quote  Reply 
7th Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Thanks I have only one phone connected, I will recheck all the wiring and see how I get on.



 Posted: Friday Dec 7th, 2012 02:37 pm
   PM  Quote  Reply 
8th Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

I think I might be closer to figuring out what is going on. If I press the intercom but then open the door it appears to cancel out the phone ringing. I have tried this by letting it ring a couple of times and then opening the door, the phone immediately stops ringing. Is this normal?



 Posted: Friday Dec 7th, 2012 02:47 pm
   PM  Quote  Reply 
9th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Yes that is a built in function
Opening the entry door stops the ringing
Presumably you do not need to answer the phone if you are already at the door



 Posted: Friday Dec 7th, 2012 02:50 pm
   PM  Quote  Reply 
10th Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Thanks, if by coincidence the back door rings but I open the front door will it still switch off. Can I disable this option in Comfort? I have the situation where the doorphones are outside and I have a porch, sometimes people will ring the intercom and then walk into the porch.



 Posted: Saturday Dec 8th, 2012 02:09 am
   PM  Quote  Reply 
11th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Yes if the back door station rings and you happen to open the front door before you answer the phone, that will cause the phone to stop ringing

It cannot be disabled. I think that small chance is a good tradeoff compared to opening the door and then having to answer the phone to stop the ringing, as the feature was introduced  due to suggestions by users

You can still answer the door by User Menu 6 for door station even when the ringing has stopped



 Posted: Saturday Dec 8th, 2012 07:48 am
   PM  Quote  Reply 
12th Post
waynebr
Member


Joined: Friday May 1st, 2009
Location: United Kingdom
Posts: 89
Status: 
Offline

  back to top

Thanks, now I know how it works I can live with it.



 Current time is 05:48 am
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems