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Door station doesn't chime on keypads
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 Posted: Tuesday Aug 21st, 2012 09:22 pm
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ComfortGeek
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My door stations have suddenly stopped chiming on the keypads

The phone rings, but I liked the keypads chiming too (as its quicker than waiting for phone to ring

I have DP03x - any ideas why this might be?



 Posted: Wednesday Aug 22nd, 2012 02:02 am
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ident
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is the chime on the door stations?
Check the Siren Type > Doorbell and see if the "keypad" box is checked



 Posted: Wednesday Aug 22nd, 2012 05:11 pm
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ComfortGeek
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yes - the keypads box is checked - so I just can't see why the keypads would not chime

could the DM02 PCB be damaged in some way? - only reason I can think of as it suddenly stopped doing it without any warning....I don't recall changing any settings.



 Posted: Thursday Aug 23rd, 2012 02:19 am
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ident
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The DM02 must be working otherwise the phones will not ring when the doorbel is pressed.
If the phones can ring the keypad should be able to chime. It should be a configuration setting
Try writing a default template into your system and add just one DP and KP and try the doorbell again



 Posted: Thursday Aug 23rd, 2012 09:55 pm
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ComfortGeek
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can I send you my cclx file - perhaps you'll be able to see which setting it is?

One odd thing I have noticed - when I write to Comfort via WIFI / CWM, or read from comfort using wifi / cwm, sometimes it writes/ reads incorrectly - so what comfirgurator tells me is in Comfort is wrong...especially for tuning parameters.....is this a known error?



 Posted: Friday Aug 24th, 2012 01:47 am
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Yes please send to support@cytech.biz

Comfigurator reading/writing incorrectly is not a known error. How does it write incorrectly ? Please provide more detail



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