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Zone name not show in App
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 Posted: Tuesday Jan 10th, 2012 02:24 pm
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kodomo
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I use IOS5.o.1 with Comfort App 1.45 and I convert .cclx to .crlccip at web http://www.cytech.biz/crl_test.php

But after install .crlccip to App Zonename not show.

Ex.
Front door
Zone 2
Zone 3
Zone 4

How to fix this problem?



 Posted: Wednesday Jan 11th, 2012 03:39 am
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ident
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Have you upgraded the Comfort and UCM to the latest firmware 6.xxx as shown in http://www.comfortforums.com/forum96/2327.html




 Posted: Saturday Jan 12th, 2013 06:19 pm
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Howser
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I have the latest firmware and Configurator. I added and changed a few items in the Control Menu, loaded the cclx via the web tool and now my Zones and Home Control displays no tree/list.

Attachment: IMG_0858.jpg (Downloaded 53 times)

Last edited on Saturday Jan 12th, 2013 06:23 pm by Howser



 Posted: Sunday Jan 13th, 2013 01:13 am
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ident
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which uploadlink did you use to send the cclx file?



 Posted: Sunday Jan 13th, 2013 07:40 am
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Howser
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ident wrote:
which uploadlink did you use to send the cclx file?


I used the following link: http://www.cytech.biz/crl_comfort_app_convertor_v2.php

I used the same link before I made the changes to the Control Menu items and upgraded software and firmware. I made a backup of the old cclx and it works if I re-send it to the iphone.



 Posted: Sunday Jan 13th, 2013 07:59 am
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slychiu
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That link http://www.cytech.biz/crl_comfort_app_convertor_v2.php does not work for iPhone, only for android. Please do not use foro iPhone

Please use http://www.cytech.biz/crl_comfort_app_convertor.php instead for iPhone



 Posted: Sunday Jan 13th, 2013 08:15 am
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Howser
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Will do. Thanks.



 Posted: Sunday Jan 13th, 2013 08:31 am
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juwi_uk
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It would be nice in a future Comfigurator version if you could send the cclx file direct to the convertor from within the IE; a "Send to Convertor" or "Save As" option.

Perhaps you can save your phone type and email address in options etc so that it becomes a one-click operation. Maybe though there are times when you want to be prompted for this too; say if you have multiple phone types in the family.

The convertor would email back the results as usual.

Then at least you know you are keeping your mobile config in step with the changes you have just made.

Julian



 Posted: Sunday Jan 13th, 2013 12:31 pm
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juwi_uk
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That's good but wasn't suggesting you go that far; just that you can upload quicker to the online convertor app.

J



 Posted: Wednesday Apr 23rd, 2014 08:28 pm
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avney88
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kodomo wrote: I use IOS5.o.1 with Comfort App 1.45 and I convert .cclx to .crlccip at web http://www.cytech.biz/crl_test.php

But after install .crlccip to App Zonename not show.

Ex.
Front door
Zone 2
Zone 3
Zone 4

How to fix this problem?

I am having exactly the same problem as kodomo.
File gets imported and loads OK, but the Zones are showing as above. did this problem ever get resolved?



 Posted: Thursday Apr 24th, 2014 06:37 am
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ident
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Yes  it should have been resolved by using the correct link

can you use the link http://www.cytech.biz/crl_comfort_app_convertor.php and try again

Are you still using iOS5? You should have converted to 6 at least as support for the old OS may not be there



 Posted: Friday Apr 25th, 2014 12:28 am
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avney88
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Hi Ident

I have tried the link you supplied above a couple of times but I am still not getting any zones being shown on the app.

I am using IOS version 7.1 with configurator version 3.8.6.0

Let me know if you need any further info.



 Posted: Friday Apr 25th, 2014 05:42 am
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ident
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can you send your cclx file to support@cytech.biz



 Posted: Saturday Apr 26th, 2014 09:18 am
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ident
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Hi avney
we have looked at your file and the zones on the app

On your app we can see the zones



Your zones programming in your cclx is shown below



You can see that your zone names are exactly what you see on the app

The zone name is the "Name" field. The "Phrase" field are the 4 words that are announced in the keypad. These are not the same since the words used for announcement are limited while the Name field can be any text in any language

if you want to change the names shown on the app, then make the change on each zone name by editing on the right pane

Last edited on Saturday Apr 26th, 2014 09:25 am by ident



 Posted: Saturday Apr 26th, 2014 05:42 pm
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avney88
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Thanks for the lesson Ident :). It became completely obvious as soon as you explained it. I have modified my config, and it worked fine after that.
Thanks again
Avney



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