View single post by Ian
 Posted: Tuesday Jun 20th, 2017 05:14 pm
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Ian

 

Joined: Saturday Aug 19th, 2006
Location: United Kingdom
Posts: 249
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Hi,

I am having issues with loss of sound.
I have a Comfort II Ultra. Firmware 7.117.
I have Zwave3 and had added a node and amended another. I also made a minor change to a response. All seemed OK so I did a save from Comfigurator and then uploaded from PC to Comfort.
After the upload I noticed that I got the beep but no 'Security Off' as it usually announces.
A peek at a keypad showed press "* and 1" together. I tried that but nothing happened.
I then found this thread so tried a vocab update but get a failed message. I also tried a Sentence upgrade but that hasn't helped either.
I have tried a vocab upgrade several more times with no success.
The system properties tell me the Vocab name is 'English Residential, Custom vocabulary is false Version is 39.
Can you suggest what I try next?

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