View single post by slychiu
 Posted: Sunday Mar 24th, 2013 07:00 am
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Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5428

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This forum is for support of the new Comfort iPad App.
PDF Instructions can be downloaded from

Comfort for iPad app is on iTunes at this link or on your iPad search for Cytech Comfort and choose the iPad app NOT the separate iPhone app

Minimum firmware is Comfort and UCM version

Install the Comfort app on your ipad. Search for Cytech Comfort on iTunes, and select the iPad and not the separate iPhone app

You will need to upload the cclx file used to program the Comfort system to the Cytech server. This converts the cclx file to a format that can be used in the iPad.
Go to

Enter your name,  an email that can be opened on your iPad, and browse for the cclx file.

Select iPad/Android. Click “Upload File”
Go you your iPad and open your email client. DO NOT use webmail by browser - that will NOT work.
Look for the email titled “Comfort Conversion Service”
Tap on the attachment which should be a .jcrlccip file.
A message appears with options to select which app to open in

Select “Open in Comfort4iPad”
The next screen gives an option to select one of the configurations in the iPad app. “Home” and
“Office” are available by default. Multiple configurations allow you to control several Comforts.

Select any unused config.
Open the app if it does not automatically open
Continued in the next post

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