Telephone autodial cancelling

[Smart Alarm Shop UK]

In the case of an alarm being triggered the system is configured to ring 2 numbers in rotation 5 times.

Scenario1: Alarm is triggered in duress mode. Phone #1 rings, is picked up, the message is listened to and then hung up. No button pushed.   I would expect phone#2 to be rung at this point this appears not to happen. Is this correct?

Scenario2: Alarm is triggered. Phone #1 rings, is picked up and \'#\' only is pushed, phone is hung up.  I think this is an \'acknowledge\', and will pass phone#1 and continue the 5 rotation sequence. Is this correct?

Scenario3: Alarm is triggered. Phone #1 rings, is picked up and \'*1234#\' only is pushed.  I think this is an \'acknowledge\', and will pass phone#1 and continue the 5 rotation sequence, but not come back to phone#1. Is this correct?

Can we have alist of situations of how phones will ring, may be answered and actions taken, including if a dorrphone is included. 

Thanks,

[leonchue]

You can get your answers in the \"Dialout Grouping\" section from \"Programming with Comfigurator\" manual (page 44) or \"Engineer Menu Programming\" manual (Page 37), which can be downloaded from our website ( https://www.cytech.biz/Default.aspx?cmd=sQ0OYE9X66y3ZE4lhHRvr14E+YOpdNOv&dcid=3&pageindex=3 ) .

I have reproduced the section below.


Dialout Grouping

The 8 phone numbers are divided into 2 dial out groups. These
are phones 1 and 2 in the first (Monitoring station group) and
phones 3 to 8 (Normal phones group). In the normal phones
group, a valid sign-in from a Voice Station will stop further dial
outs in that group. In the Monitoring Stations group, a kissoff
from a Monitoring Station or a valid sign-in from a Voice Phone
will stop further dial outs in the group. If the called Voice Phone
acknowledges the dialout by pressing # instead of signing in,
this does not end dialouts to the whole group - it stops further
dialouts to that number only. Similarly, dial outs to Pagers do
not stop dial outs to other phones, but end dial outs only to that
particular number. The sequence of dial outs is from phone 1 to
8. If a dial out is not acknowledged or if the called number is
busy or does not answer, the system dials to the next number in
the list, and returns to the failed number in the next cycle.

This organization of phones into 2 Dialout groupings provides
maximum flexibility in the management of dialouts.


Hope this helps.