Comfort 2nd Generation iPad App

[admin]

Note
The Cytech iPad app does not support iOS11
Please use Cytech iPhone app instead



The new 2nd generation iPad app for Comfort is now available on the AppStore.
Look for Cytech Comfort

Note that there are separate apps for iPhone and iPad





Requirements

• iOS 6.0 or above
• UCM/ETH03 Firmware 7.048 (preferred)
• Comfort Firmware 7.057 (preferred)
• ETH03 firmware 2.12
• UCM/ETH02 may work with limited features

The operation is very similar to the 1st generation apps but with better features and user interface     


A short Youtube demo can be seen at

http://youtu.be/FqswN8r9j4k


[media=320,256]http://youtu.be/FqswN8r9j4k[/media]

[CytechMartin]

[size=\"4\"]Setup On iPad[/size]

[font=\"Times New Roman, serif\"][font=\"arial\"][size=\"2\"].After installing the  app, in Comfigurator, do File > Convert cclx file for IOS/Android app to link to a website to convert your cclx to a format that can be used in iPad/iPhone

[/size][/font][/font] https://www.cytech.biz/crl_comfort_app_convertor.php

[font=\"Times New Roman, serif\"][font=\"arial\"][size=\"2\"]
 Enter any name,and an email address that can be accessed on your iPad and browse for the programming file (cclx extention). Then select iPhone / iPad/Android (2nd Generation) and click \"Upload File\".[/size][/font][/font]

[font=\"Times New Roman, serif\"][font=\"arial\"][size=\"2\"]Go to your iPad and open your E-mail client,[/size][/font][color=\"#ff0000\"][font=\"arial\"][size=\"2\"] please do not open the E-mail by browser, it will not work on browser!![/size][/font][/color][font=\"arial\"][size=\"2\"] Next, look for the E-mail titled \"Comfort Conversion Service\" and tap on the attachment(the converted file with jcrlccip extention)[/size][/font][/font]
[font=\"Times New Roman, serif\"][font=\"arial\"][size=\"2\"]
A   message appears with option to select which app to open in, select\"Open in Comfort Tablet\"
[/size][/font] [/font]

[CytechMartin]

The next screen gives you an option to select one of the configurations in the iPad app. \"Default\" is available by default. You also can add new comfort systems in Setup.


Select the configuration to load data, then it will show\" configuration data loaded\" , next press \"SETUP\" to check IP address and Port number. [color=\"#ff0000\"] Assuming you used UCM/ETH03 to program the Comfort, the IP address and Port number will be loaded too, so no need to add the  IP address and Port number.[/color]


If you were not using UCM/ETH03 eg UCM/USB , then the saved cclx wil not contain the correct IP address and Port Number.


The IP Address and Port for ETH03 should be shown in the LAN field. The Internet IP Address and Port are also shown if you have entered these fields in the Comfigurator cclx file.


System Name
Enter Name for comfort system, i.e. Room, Home, Office

Internet
It allows you to access to Comfort System remotely by internet.

LAN
It allows you to access to Comfort System locally by LAN.

Password(Below LAN)
Once you enter the password there, you will not be asked for the user code when you log in locally.

Open Cameras With IP Cam Viewer
It is a 3rd party application to access the IP cameras. If you select this option, going to the cameras page will leave the Comfort app and launch the IP cam viewer app. Management of the IP cameras will be by that app, so the IP address and Port will not be used.

The connecting status on the bottom should show connected if the Internet/LAN button has been selected correctly and the IP address, Port number are correct. If not, it may show Data Error. If “connected” status is shown, press the button “Login”. If you entered the password in SETUP for this comfort system, then you can log in without entering password.

[CytechMartin]

The Dashboard shows the state of the alarm system. The Zones indicates the state of zones, \"on\" in red color means zone is open while \"off\" in white color means closed. The Alerts shows any alert triggered.



On the top, you can see the current mode of the system which is \"Security Off\". The system can be armed to Away/Night/Vacation/Day mode by touching it.



Press the Control icon on the top right to go to the Control Page. The state of Appliances are shown



Press the Camera icon next to the Control icon, to go to the Cameras page if you have canmers set up



For camera setup, go to SetUp and enter the Camera Name, Username and Password for logging in and select brand and model of the using Camera. After that, tick \"Follow Comfort\'s Remote Settings\" and enter IP address, Port for Internet or LAN.


If the brand of the camera is not in the list, check \"Open Cameras With IP Cam Viewer\". You will be prompted to download IP Cam Viewer from the app store.
Select brand and model in IP Cam Viewer so that you can use camera in IP Cam Viewer.

If you have further questions, please send to support@cytech.biz

[slychiu]

The Comfort G2 Tablet app will no longer be supported in iOS11. This is because the number of users for the tablet version has not been a lot, and the iPhone iOS app has the same features in a different display format. The iPhone app  version 1.2 supports iOS 11 and will continue to be updated