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Kaypad 9 saying NOT POLLED - Printable Version

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+---- Thread: Kaypad 9 saying NOT POLLED (/thread-4781.html)



- ComfortGeek - 11-04-2017

Hi - Ive followed all the advice in the post about getting keypads 9-15 to work.
but keypad 9 just says \"NOT POLLED\"

I have the lastest comfigurator firmware, i have updated defaults, i have restarted comfigurator and comfort but MAXKEYPADS still reads 8 in the config file

please help!



- slychiu - 11-05-2017

Can you let us know where is the post which tells how to get keypads 9 to 15 to work?



- Swiss-Toni - 11-05-2017

Have i missed something here! I thought the maximum amount of keypads per system was eight


- Kevin Farrel - 11-05-2017

It and as a post I did a few years ago but seems to be gone but here’s ththe link that takes me to it

http://www.comfortforums.com/view_topic.php?id=3575&forum_id=66&jump_to=16547#p16547

Followed all that advice, still can’t get keypad 9 or above to be polled


- Kevin Farrel - 11-05-2017

It can do 15 now but none of the literature has been updated


- slychiu - 11-05-2017

Yes, Comfort has supported 15 keypads for 3 years but it has not been publicised.

The increase in Keypads was not enabled in Comfigurator defaults

To fix this, go to File > Update Defaults
After the updated defaults, close and start Comfigurator again

Then reset Comfort, wait for 1 minute and do a scan for keypads again

You should be able to see the keypads above 8



- Kevin Farrel - 11-07-2017

It worked. I’m sure I tried that last time. But doesn’t matter, it’s wieking now!! So happy!!