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Reset Engineer Code? - Printable Version +- Comfort Automation/ Security System Forums (https://www.comfortforums.com) +-- Forum: Support (https://www.comfortforums.com/forum-2.html) +--- Forum: Problems & Troubleshooting (https://www.comfortforums.com/forum-36.html) +--- Thread: Reset Engineer Code? (/thread-4576.html) |
- jonodublin - 12-09-2016 Hi I have a 4.169 console. The system has been connected, but, really unused for over 10 years (maybe more). I don\'t have contact details for the original installer. I am waiting for a USB/RS232 cable to see if I can pull the details into Comfigurator. I have some questions.. 1) Can I see the engineer code in Comfigurator? If not, how can I reset?2) What is the specific module I need to connect it to my ethernet. I know there are newer versions..3) Are there any installers in Ireland? Thanks David - slychiu - 12-10-2016 You cannot see the user or engineer codes in Comfigurator - they are hidden If you know 1 code, user or Engineer, then you can change the user or engineer code and \"write user codes to Comfort\". You will need to know one user or engineer code in order rto Read from Comfigurator anyway The default engineer code is 6789. If it has not been changed then try that. Press F0 on the keypad before entering the engineer code Please contact KNX Tech in Ireland for assistance 32 Wilson Rd. Mount Merrion Churchtown Co. Dublin Ireland Contact: Niall Walsh Tel: 00353879896428 Email: niall@knx-tech.eu Website: http://www.knx-tech.eu - shahvij - 04-19-2018 Hi - I am on comfiguration version V.3.12.4.0 Controller - 7.117 UCM01 7.098 I have forgotten the engineering code. and even to write user codes to comfort - I need to enter the engineering code after F0 - how can I solve this ? - slychiu - 04-19-2018 If you know one of the user codes you can use Comfigurator to write the user codes If you have lost both User and Engineer codes then you will not be able to reset the code by Comfigurator or keypad Please contact Laser to find an installer who can reset it for you. 16 Garthland Drive EN5 3BB Barnet Hertfordshire Contact: Marie Li Tel: +44 20 8441 9788 Email: info@laser.com Website: http://www.laser.com |