+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: Questions on Using Comfort (https://www.comfortforums.com/forum-159.html)
+--- Thread: Alert Zone not working as expected (/thread-3705.html)
- Tas - 02-04-2014
After a number of false alarms I have decided to implement most of my zones as alert zones. They are set to either AlertAway or AlertNightAway. I\'ve done a full download but I\'m not getting the behavior expected - the zones are still triggering an alarm immediately. I\'ve checked the Zone types and they are set to alert for home and night mode. Is there some other setting I need to check?
I have wondered if I\'m actually getting two alerts so I set a dial-out sms on the alert alarm but I don\'t get the sms as I\'d expect if this was the case. Are there any other changes I need to make for alert to work? Thanks,Tas
- ident - 02-05-2014
The alert zones should work. you need 2 different alert zones to cause an Intruder Alarm
Open the UCM I/O Monitor and login
When you trigger the 1st alert zone you should see
< IP0501 Input 5 on, assuming zone 5 is the alert zone
< KL,, ignore thus
< AL0602 Alert alarm type activated\\
with no intruder alarm
Check that the Zone types for zone type 3 and 4 (the alert zone types ) have not been changed
see image below
If you still cannot sort it out, send the cclx file to support@cytech.biz