Comfort Automation/ Security System Forums
Pi Problems - Printable Version

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+---- Thread: Pi Problems (/thread-4832.html)

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- DavidJ - 01-08-2018

Thanks for help. I managed to change the IP and now all works perfectly again, appreciate advice.


- mattbrain - 01-08-2018

Just a quick follow up on this.


The current (non commercial) solution does require the R-Pi, either via DHCP configuration on the router or by manually setting, to have a static IP address. This is compounded by needing to have internet access so it can reach www.alphawerk.co.uk.


I am working on updating the code so the latter issue is removed and I am working on understanding the mitigation available on ST for the former issue.


In other news, I am very excited to say that a prototype of a dedicated UCM is nearing completion which will allow for much tighter integration and broader IOT support - whilst nothing may appear to be in progress to followers of this forum, rest assured stuff is going on Smile


- burtonjk - 03-04-2018

Afternoon all

I have lost access to http://alpha-uhai.local today. First thing I noticed was that all my Comfort \'things\' went offline and following some diags found that I couldn\'t access the pi web service either via http://alpha-uhai.local or it\'s static IP. I can ping the pi, so my network connectivity is fine.

I also cannot reach http://www.alphawerk.co.uk and wonder if this is related.

Any help greatly appreciated

Thanks

Jim


- DavidJ - 03-04-2018

Yes I guess there is a problem. I have spent all day assuming it was a similar DNS problem that I experienced a couple of months ago. Thanks to your response and the fact that the server cant be reached (which sadly was the final thing I tried) I assume its their server down.



- wexfordman - 03-04-2018

Oops, looks like it\'s down for me also


- schford - 03-05-2018

just noticed me too! Spent an hour toruble shotting till I thought to check the forums :-)


- DavidJ - 03-05-2018

They are working on it.


- mattbrain - 03-05-2018

Hi Guys

I have just got back from a weekend on a charity fundraiser for Macmillan and only saw this issue earlier today when it was raised to my attention. This is as a result on an ongoing bug we are currently addressing. I anticipate the workaround will be complete in the next few hours and everything should start working as previously.

We are working to overcome this issue on a permanent basis but it had been put on the back burner whilst we work on the new hardware platform. I\'ll try to bring this forward and make a patch available to overcome this specific issue.

Thanks for your patience,

Matt


- mattbrain - 03-05-2018

Hi All

It\'s back up - your systems should all start behaving well shortly.

You can force it faster by pressing refresh in the comfort device in things.

Thanks,

Matt


- rollem - 02-08-2019

Hi

My RPi running the community edition has stopped responding. I can ping it and it replies but after connecting a monitor it’s just sat their at the alpha uhai login prompt.

I can’t access the .local page either by direct link or using the static IP.

The boot list shows everything loading correctly apart from the Hostname service which fails.

I can access the Alphawerk.co.uk web page so don’t think it’s the same issue as reported in earlier posts on this thread.

What could be wrong?

Jon