Comfort Automation/ Security System Forums
2nd KT03 not responding - Printable Version

+- Comfort Automation/ Security System Forums (https://www.comfortforums.com)
+-- Forum: Products (https://www.comfortforums.com/forum-3.html)
+--- Forum: KT03 Touchscreen Keypad (OBSOLETE) (https://www.comfortforums.com/forum-90.html)
+--- Thread: 2nd KT03 not responding (/thread-3590.html)

Pages: 1 2

- lab-art - 11-08-2013

Smile Its working.

Thanks Ident,

I gave up on upgrading the KT03 via the UCM Ethernet. It was taking ages. So, I gave the USB a try. That has now allowed me to do a write to both KT03s.

They are now working.

I have also done a write to Comfort. the first KT03 has ID setting of 1 and the second to 2. After a reboot they are both polling

Another thing. It looks like the icons on quite a few of the KT03 pages overlap the text. It looks like configurator has the same thing. Are there any more up to date templates that I should be downloading prior to amending them myself?

Willem

PS. Also, why do you think that the UCM is so much slower than the USB?

- ident - 11-08-2013

Writing to KT03 by its USB is much faster than by UCM as stated in http://www.comfortforums.com/view_topic.php?id=3394&forum_id=90

This is because the USB is a direct connection to KT03 while writing to KT03 via UCM  has to go via UCM to Comfort via Comfort  Bus to KT03


The same applies for KT03 firmware upgrade, much faster by KT03 USB

However doing it via UCM has the possibility of remote programming which is useful for installers who need to do something for customers remotely

If you upgraded from older KT03s eg version 2, then the handling of the write to KT03 and firmware upgrading were not as good as the latest firmware so you should not have the problems with erros if you do it with the new firmware

which are are  screens with the overlapping buttons

You may be using old pages
Open a new KT03 template and check if this happens
If so send a screen  shot


- lab-art - 11-08-2013

Thanks Idnet,

The icons don\'t overlap exactly. Its that the icons hide the text.

see picture.

You mention for me to open a new template. Perhaps this is a basic question, but where can I find these templates? I have played around with configurator to create my own sheets which seems rather straight forward but if there were examples of others that had already been created it would be helpful.

Thanks,

Willem

- ident - 11-09-2013

The icons are not correct You must be using an old file
Load template can be found on the KT03 configuration menu as shown below



Look for kt03 template fiiles with extension .kt3x in the folder Program Files\\Cytech\\Comfigurator 3\\config

It will override your KT03 pages

The KT03 tutorial  at http://www.comfortforums.com/forum90/2004.html has the relevant information



- lab-art - 11-20-2013

Ident,

I had not seen your reply here. Sorry.

I have to a large extent recreated my own template but on seeing your reply I thought that I would look at the built in template. There are two in the Config folder on my hard drive (port and def).

As you can see the kt3x file does not look remotely like the screen shots in the tutorial http://www.comfortforums.com/forum90/2004.html

I\'ve also looked through the Google drive to see if I could find something there but the KT03 folder only contains the firmware and manual.

It would still be nice to get the most up to date template though.

Many thanks

- lab-art - 11-20-2013

One other thing I\'m running Configurator 3.7.6.0

- ident - 11-21-2013

The defaults on Comfigurator are correct
This is what the same kt03def.kt3x looks like on my computer

See the red handles around the speaker? expand the button size by moving the bottom border down, you should be able to see the whole image with text


what computer, OS  and screen size are you using?


- lab-art - 11-21-2013

I\'m running Win7 over Parallels with a screen of 1680x1050.

But I\'m not sure why the operating system should affect it. What I see on my screen is what then appears on the KT03 once transferred.

Having said this it is rather easy, as you mention, to play with the icons to make things fit. expanding the red area, moving things around, changing fonts etc. I have almost finished this with my other KT03. I was just wondering why my default template was corrupted.



- ident - 11-21-2013

we do not see this effect on our computers
we do not have a Mac to try it, I suspect this is corupting it

Do you have another computer to try, perhaps a windows PC?