Hi I have an ipad and iphone. The iphone app works perfect. however I can not get the ipad app to work.I have both configured for LAN access. I have loaded the cclx file on both machines (ipad version for ipad).I am able to log into the system from my ipad, and can see the zones. But that is it. When I try to set the alarm I recieve the error message "invalid login - please retry" but I am never given the option to enter a password.
When I try to arm the system I receive that error message.
I have attached a picture of the logon as it was mentioned that there was a option for auto logon. That option is not available for me.
I have attached another picture which shows the home page. From here I can not arm the system.
However you need another UCM with the programming cable to upgrade your UCM firmware 5.212. You can ask the help of someone who has another UCM or ask your Comfort distributor for help. Alternately you can send your UCM to Cytech in Singapore to upgrade the UCM firmware
The old firmware explains why you are unable to arm your system. The missing Auto-log in is probably due to iOS7 which has hidden the button. The auto login was seen in iOS6
It has been a while since I upgraded the system last time. I have looked at my board and the instruction and I am a bit confused. Because the operating system is 5.xx I can not upgrade via wifi so I have to do it via USB. As you can see from the picture I have 2 UCM boards (UCM 5.212 and 5.63). I also have another UCM 5.212 which is not connnected. So what do I need to connect to upgrade the boards.
If you have 2 UCMs 5.212 you can use one to upgrade the other using the firmware programming cable, so both can be upgraded to the latest version 7
The old UCM01 5.63 cannot be used for any of these procedures
Hi can you confirm that this set up is ok.
The UCM to be upgraded has the single 6 wire attachment. The other UCM has a network connection and that is connected to the old UCM 5.63. The UCM 5.63 will be connected to the PC. See attached picure.