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Issues load config file to ipad app - iphone version also installed
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 Posted: Thursday Jul 11th, 2013 03:04 pm
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PeterY
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Joined: Wednesday Jun 14th, 2006
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I have an ipad with both the iphone version of the Comfort app  AND the ipad version installed.  When i convert the file and attempt to open the attachment, my ipad only offers me the option to open it under the iphone app. 

I can still log into Comfort via the ipad app, although zones etc are not visible

I have tried deleting the iphone app and reloading the attachment / email without success.

Any suggestions?



 Posted: Saturday Jul 13th, 2013 04:55 am
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slychiu
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Joined: Saturday Apr 29th, 2006
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The problem may be due to selection of the wrong button in the screenshot below
Select iPad/Android instead of iPhone when you upload your cclx file to email

If you select iPhone then you can only open in iPhone
Select iPad/Android to open in iPad







 Posted: Sunday Jul 14th, 2013 07:26 am
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PeterY
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Thanks Chiu - fixed.



 Posted: Sunday Jul 14th, 2013 07:29 am
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slychiu
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I though that should be the problem
In the next revision, the iPhone app will use the same conversion format as iPad and android so there will not be this confusion



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