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Doorphone record-a-message greeting
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 Posted: Wednesday Sep 26th, 2018 02:59 pm
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timop001
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I have programmed the Doorphone to take a message when the system is armed using the Doorbell alarm.

The take-a-message greeting used by the doorphone is the same as the voicemail which means it has to be very generic "can't get to you just now, leave a message"

I would like it to say "if you have a parcel please leave with..."Obviously not appropriate for voicemail.

Is there any way of getting the doorphone and voice mail to use a different take-a-message greetings ?



 Posted: Thursday Sep 27th, 2018 02:14 am
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slychiu
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Unfortunately we only have 1 greeting messageIf you only need to play a message for the postman I suggest to use Play reminder at Keypad/Door station when armed to away. That plays a recxorded reminder mesage but does not allow the person to leave a messaage



 Posted: Sunday Oct 7th, 2018 11:16 pm
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timop001
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Solved (to my satisfaction anyway). I now have different doorphone greetings for when we are in and out.

Background:
a) the doorphone response is always called by Misc Events
b) Alarm 25 Doorbell is only called when Security is armed and can dial out
c) Reminder messages can be called and played on a specified keypad/door station
d) There is only one Comfort greeting message to invite leaving a message for both phone and doorphone
I recorded a very generic phone greeting "Sorry we can't get to you leave a message"
Reminder 1 was "Welcome someone will be with you shortly"
Reminder 2 was "Welcome nobody is in, parcels can be left in the shed"
Reminder 3 was "I am trying to connect you by phone if this fails I will take a message in 30 seconds"

The Misc Events doorphone response is:
If AwayHoliday=0 Then
Reminder 1 on Keypad 0
End If


This does the normal greeting if someone is home but skips the response if security is armed.

Alarm 25 response is:
Reminder 2 on Keypad 49
If Flag Doordial = 0 Then
Limit Dial out
Record Mailbox1 after 10 seconds
Else
Reminder 3 on Keypad 49
Record Mailbox 1 after 40 seconds
End If


This play the "Nobody home greeting" and takes a message unless a flag is set to try and dial the owner.

A couple of tips. Text to speech (TTS) is great for doing these messages.
https://mdn.github.io/web-speech-api/speak-easy-synthesis/
is free and "Google UK English Female (en-GB)" is a close match for "Kate" vocab.


Use OpenSource Audacity to capture TTS wav/MP3 file off directly your computer sound card.
https://sourceforge.net/projects/audacity/


Audacity can then be used to play the phrase back into your phone handset to be captured as a reminder message (could do with a direct file download option in Comfigurator please Chiu). This is really easy and sounds much better that my voice.



 Posted: Monday Oct 8th, 2018 07:41 am
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slychiu
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Thanks for the update. That is very nice programming use of reminder messages
Unfortunately it is not easy to use Comfigurator to program reminder messages. There is no mechanism for a reminder mesage or any recorded messages to be gerenated frm a wav or other file format. It has to be recorded into the microphone



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