Comfigurator 3.9.2 (beta) fixes the bug where Comfort Firmware upgrade was grayed out in the Modules Tab ...   Friday Sep 5th, 2014 04:02 pm

It has to send all the zone status to Cbus, according to the Cbus Security Application documentation If it does not, it does not comply ...   Friday Sep 5th, 2014 08:23 am

Each IRD01 should be connected to a different RIo Input and Output ...   Wednesday Sep 3rd, 2014 05:37 pm

Comfigurator (Beta) 3.9.1 is now available for testing The changes are: Known Bugs Options for Firmware Upgrade to Comfort Control are disabled, hence Comfort firmware cannot be upgraded Bugs ...   Wednesday Sep 3rd, 2014 04:51 pm

The 4 way RS485 connector has the same signals as 12V, COM, KA and KB The 4 way rs485 connector can be connected to UCMs using ...   Tuesday Sep 2nd, 2014 01:27 pm

This is definately caused by an arm attempt as there is an arm failure at the end There is a difference between a zone that has ...   Monday Sep 1st, 2014 10:36 am

Rings before answer is the number of rings  on the telephone before Comfort answers the phone, for each security armed mode User assign to phone si ...   Monday Sep 1st, 2014 08:44 am

change the engineer code from Security > Sign In codes It is not necessary to set "Require Engineer Code to write to Comfort". This means you ...   Monday Sep 1st, 2014 08:42 am

Heat, smoke and motion sensors are normally all relay contacts which can be connected direct to Comfort Inputs. For heating sensor  use Zone Type Fire ...   Monday Sep 1st, 2014 06:44 am

Wizcomfort has been discontinued Try ComfortClient instead see http://www.comfortforums.com/forum65/ ...   Monday Sep 1st, 2014 06:39 am

Thanks, we confirm the exception and wil get it fixed Note The exception has been fixed in 3.9.1 ...   Sunday Aug 31st, 2014 05:02 pm

Please download Hookup diagram http://www.cytech.biz/hookup_diagram.html?category_id=106 Comfort wiring guide http://www.cytech.biz/comfort_wiring_guide.html?category_id=99 ...   Sunday Aug 31st, 2014 06:19 am

Thanks for the offer to upgrade the firmware for customers Your suggestion is good. The bootloader should be left in the flash during upgrade ...   Sunday Aug 31st, 2014 06:11 am

The system can have 15 keypads, 15 SCS/RIO, 5 SEM, 3 Dooor stations, 8 UCMs each with their own id Each device eg has their own ID If ...   Sunday Aug 31st, 2014 06:01 am

Unfortunately that solution would not work in the current situation, as the firmware will not even operate so it would not be able to read ...   Saturday Aug 30th, 2014 04:17 pm

The UCM, SEM, Door station, Keypad and RIO/SCS have their own ID addresss Do UCM ID 1 is not the same as Keypad ID1, or SEM ...   Saturday Aug 30th, 2014 04:09 pm

The admin will have to authorize your account then you can see ...   Saturday Aug 30th, 2014 03:02 pm

we are still considering the best solution. If there is anyone else who has upgraded to UCM 7.054 please send email to support@cytech.biz or send ...   Saturday Aug 30th, 2014 12:10 pm

Hasan Can you register on our website at http://www.cytech.biz/user_profile.php with all your details and company if applicable so we can see what is the best way ...   Saturday Aug 30th, 2014 12:09 pm

Your question is too general to answer I have given you some  examples of what are the possibilities and applications in the previous post In which area ...   Saturday Aug 30th, 2014 10:55 am

UCM 7.056 (beta) fixes the bug in 7.054 (corrupted by self upgrade) Bugs Fixed UCM 7.054 cannot be upgraded except  by another UCM New Features Implement new UCM command ...   Saturday Aug 30th, 2014 09:32 am

You need IP cameras in order that you can view them from the Comfort iOS or android app. ...   Saturday Aug 30th, 2014 07:37 am

1- the DM02 using only one door or more you need 1 DM02 for each DS01 or DS02 door station. when you buy DS01 ...   Saturday Aug 30th, 2014 07:34 am

Comfort has so many possibilities, IR transmission, IR receive, Output control, lighting, blinds, SMS, iOS/android apps, Time Programs, announcement messages, doorphone intercom, recording and playback ...   Saturday Aug 30th, 2014 07:18 am

When you force arm with open zones, the zones will be bypassed so that the system can arm. But the zones are unbypasses when the ...   Saturday Aug 30th, 2014 06:56 am

Comfort can receive 128 IR codes via the IR receivers and any keypad with built in IR Receiver, but the RC01 does not send all ...   Saturday Aug 30th, 2014 06:42 am

No, 250 codes will not be enough for every IR signal. Thiss is not meant to be a universal remote control system which can copy ...   Friday Aug 29th, 2014 06:14 pm

That is quite weird The bypassing and unbypassing of the zones seems to indicate that the system is being armed by Time program or remotely Note that ...   Friday Aug 29th, 2014 06:12 pm

Yes, there is also that little problem ...   Friday Aug 29th, 2014 06:07 pm

There are 12 Room buttons in RC01 Each Room can be programmed to do different responses for each rooom eg Room 1 On  Off, off2,  On2 Room2 On, ...   Friday Aug 29th, 2014 06:01 pm

Comfort firmware 7.063 (beta) should fix the problem, see http://www.comfortforums.com/forum79/3935.html That means that if  there is no Control Menu Feedback, there will not be an addiitonal ...   Friday Aug 29th, 2014 05:52 pm

ULT 7.063 (Beta) firmware has the following changes from 7.061 Bugs FixedFixed BUG in Do action - Exit action did not work, continued to next Action ...   Friday Aug 29th, 2014 05:46 pm

In each room you can use the RC01 to send Comfort IR signals to the IR receiver It does not matter how many rooms there are ...   Friday Aug 29th, 2014 05:39 pm

Please see the UCM/CBus2 manual from http://www.cytech.biz/ucmcbus2_manual.html Remember that each module has its own comprehensive manual which should explain features, installation, and programmng all programming is by ...   Friday Aug 29th, 2014 04:55 pm

That is basically correct You need to use the RC01 remote control to send Comfort IR signals to IR receiver or IR dome Download RC01 manual from ...   Friday Aug 29th, 2014 04:53 pm

Please download the DM02 manual from the website, see http://www.cytech.biz/dm02_manual.html Each one of our products has a manual, which you can find from http://www.cytech.biz/manuals.html If you have ...   Friday Aug 29th, 2014 10:00 am

Saving firmware to eeprom will not help if the firmware is corrupted, as you need  working firmware to read the eeprom For UCM 7.054, once you ...   Friday Aug 29th, 2014 09:51 am

There is no programming of IP cameras IP cameras are independent of Comfort and do not need to be programmed by it You may be able to ...   Friday Aug 29th, 2014 09:49 am

You need to have the UCM/GSM installed in the system in order to send and receive SMS If the UCM/GSM is not installled there will not ...   Friday Aug 29th, 2014 09:38 am

Do you have another UCM by any chance? We are looking at how to solve it. but do not try to upgrade the ucm firmware using ...   Friday Aug 29th, 2014 07:46 am