Hi, I would disconnect all  connection from the sensor to except power then connect your multimeter to the EOL connections on resistance. 1. With the cover ...   Friday Jul 10th, 2020 08:48 am

Hi Palmlodge, do you own a multimeter as it shouldn't be difficult to troubleshoot this problemWhere are you in the UK (in case you are ...   Monday Jul 6th, 2020 11:52 am

Hi, I have a UCM with RS485 which sends text messages to another system, these are triggered by responses which are in turn triggered by ...   Thursday Nov 21st, 2019 02:31 pm

Thanks, that did the trick, however all hell let loose when I resaved the config, all the UCM commands appeared to go out of step ...   Wednesday Nov 20th, 2019 05:14 pm

I have dial tested both phones and these succeed however the system doesn't dial out when the doorbell is pressed. (see log attached) This feature has ...   Friday Nov 15th, 2019 09:26 am

Thanks, that is just the information I needed and so fast! ...   Thursday Jun 13th, 2019 01:09 pm

...   Thursday Jun 13th, 2019 11:17 am

If you mean South Cleveland then yes! ...   Tuesday Mar 5th, 2019 01:17 pm

Hi Slychiu, thanks for the fast response. I shall heed your warning.Thanks. ...   Wednesday Feb 27th, 2019 09:00 am

Zone input 17 has got the virtual input checked, I have made some changes to the config recently to shunt this zone via an RS485 ...   Wednesday Feb 27th, 2019 08:02 am

Hi Slychiu and thanks, the problem I have now is that the zone still announces at every trigger but the alert isn't activated until two ...   Monday Aug 13th, 2018 10:37 am

Hi all, I use my PIR's for occupancy detection during the day so they are set to be sensitive, but I need to reduce the ...   Wednesday Aug 8th, 2018 08:42 am

Hi, I am confused as to how the counter function works. I have assigned the message LoxAlive to counter 10 (called Watchdog) but the counter ...   Tuesday Apr 10th, 2018 08:44 pm

I have a recognised message coming from a PC into the UCM via RS485 in the "device to comfort" field.It is sent every 180 seconds. I ...   Sunday Apr 8th, 2018 02:58 pm

Hi can anyone suggest a method of using Comfort as a watchdog?I have an 'alive' message coming into my UCM at regular intervals and I ...   Sunday Apr 8th, 2018 01:47 pm

Hi, yes I am using the relay on DM02, I use 7 on the keypad / phone to operate it. ...   Tuesday Oct 3rd, 2017 11:28 am

I recently implemented a magnetic door latch, the unlatch command is "200, 49, 2, 50  255" This should give a 2 second activation when I press ...   Monday Oct 2nd, 2017 09:31 pm

Hi, I had a "Device to Comfort" message configured but it wasn't linked to anything. I was in the process of adding some commands then got ...   Tuesday Aug 22nd, 2017 11:53 am

Oops, sorry my fault, I didn't read the message fully. Problem solved. ...   Monday Aug 21st, 2017 07:17 pm

Hi, I get the error as attached when trying to save.  I have not made any changes in a while but now I see the error ...   Monday Aug 21st, 2017 07:06 pm

Hi, I have noticed that even though the bypass is set from 07:30 until 19:00, if I return home and disarm, then go out and ...   Friday Jun 9th, 2017 11:01 pm

Hi Thanks for the update, I have just tried it by setting the timer ahead and it does function OK. ...   Friday May 5th, 2017 04:23 pm

Hi, I have tried executing from the response menu but it only bypasses the first in the list, all others announce.See attached. ...   Friday May 5th, 2017 03:15 pm

Hi, thanks for the reply, I have set a schedule to bypass at 07:00 then unbypass at19:00.RegardsPaul ...   Friday May 5th, 2017 02:57 pm

Hi, I have some contractors working and I want to bypass 3 garage doors and a PIR, I thought that the response attached would work ...   Friday May 5th, 2017 02:22 pm

I am looking at Loxone for a new build, how well does it interface to Comfort and how did you achieve it? ...   Thursday Apr 2nd, 2015 10:02 pm

I am playing around with RIO and IR remote commands and I noticed that I have used IR command 0 but the "Show References" is ...   Sunday Mar 1st, 2015 07:00 pm