Thank you for the advice. I re-upgraded the firmware, it seemed to stay up for longer than before but has just failed again. I have ordered ...   Tuesday Apr 20th, 2021 11:44 am

I seem to be having a similar issue with my 6.5 year old UCM/ETH3. Intermittently it drops off the network and only recovers when the ...   Tuesday Mar 30th, 2021 12:25 pm

Hi, Which installation manual is the battery backup calculator in? I looked in the both "quick install" and "supplementary installation manual" and could not find any table? Thanks, ...   Wednesday Nov 5th, 2014 02:49 pm

I agree that the unannounced API change is concerning however do you have a date when you can expect to release the revised instructions? ...   Tuesday Oct 7th, 2014 01:29 am

Thanks that is what I had assumed, it seemed unlikely. But I am not sure which parts of the LightwaverfAppNote.pdf are applicable? Do I just pickup ...   Wednesday Sep 24th, 2014 05:18 pm

Hi, I would like to do this - can I just check that I should download the UDP firmware for ETH02 and apply to ETH03 and follow the ...   Wednesday Sep 24th, 2014 04:01 pm

Thank you both for the reply. In the cold light of day this is much simpler than I had thought!  Everything is now working correctly. Thanks again! ...   Saturday Sep 20th, 2014 08:05 pm

Hi, I have three door contacts in my property wired in series connected back to a single "door/window" zone. The door contacts were previously wired ...   Thursday Sep 18th, 2014 06:07 am

Thank you for the prompt reply. In the UK the price of dialling out from residential fixed line telephones is increasing whereas SIM deals can be ...   Wednesday Sep 17th, 2014 11:16 am

Hi, Is it possible to set a dialout device priority between the UCM/GSM4 and telephone line? I would like to use the UCM/GSM4 for all communications but ...   Tuesday Sep 16th, 2014 08:24 pm