Thank you for the assistance. The above process worked and I have now two UCM's connected to my system. ETH02 and ETH03. ...   Tuesday Apr 6th, 2021 09:18 am

Thank you, I try this. Can you perhaps check the link for instructions provided? This link provided does not work. ...   Tuesday Apr 6th, 2021 03:58 am

My previous board before I tried to upgrade was a UCM/ETH02 board.  I have tried to use the old UCM (firmware 7.141) with the new ETH03 ...   Monday Apr 5th, 2021 12:54 pm

I upgraded the ucm first and after that I was not able to connect. I assume the upgrade did not complete successfully, because only d10 ...   Monday Apr 5th, 2021 06:02 am

I have installed a new UCM/ETH03 component on my system. The initial install went well and after completion I was able to connect and able ...   Sunday Apr 4th, 2021 01:13 pm

Ok, Thank you. I'll start the process with replacing the ETH02 module with ETH03 and then possibly the DSP board. Will let you know. I ...   Thursday Jan 7th, 2021 01:11 pm

It is a UCM Ethernet interface. Not sure if it is ETH03 or an older version. I am attaching a photo. The firmware version of ...   Wednesday Jan 6th, 2021 08:25 am

Can you just explain the the acronym DSP? I am not sure what that is referring to. If I understand you correctly it is the ...   Sunday Jan 3rd, 2021 04:19 am

It is a Comfort 2 board (2 boards) and the current version of firmware is 7.175.According to Comfigurator application the latest firmware version. ...   Friday Jan 1st, 2021 05:27 am

The serial number is P031939. ...   Thursday Dec 31st, 2020 03:17 am

Ok, I have done a reset of the system. I also powered the system off, removed the battery. I also removed the keypad in one ...   Wednesday Dec 30th, 2020 05:51 am

I picked a problem with my Vocabulary (voice) on my keypad. The keypad is not picking up the text file (according to the error received ...   Tuesday Dec 29th, 2020 08:33 am

Hi, I have a UCM/CBUS 5.132 and trying to upgrade the firmware to 6.011. I am doing this using an upgrade cable, but continue to get ...   Monday Dec 16th, 2013 07:26 am

Hi, I have send an e-mail as requested. I appreciate the support. Thank you Danie de Bruin ...   Thursday Oct 17th, 2013 11:16 am

Hi, Thank you. I have not received such a cable when the install was done and the installer cannot help me. That is why I am ...   Thursday Oct 17th, 2013 09:53 am

Hi, Thank you for the response. I have the following UCM (Type 10) ver 6.012. This one is fine, I also have the following to be upgraded. UCM ...   Thursday Oct 17th, 2013 07:49 am

Hi, I have a similar problem, but do not have a UCM upgrade cable. Where can one order such a cable from? Thank you ...   Thursday Oct 17th, 2013 05:35 am