That sounds like the eol may have become oxidised also the heat could have caused problem if the cabinet got hot! tempreture has a habit ...   Monday Sep 11th, 2023 10:13 am

UCM-PI Raspberry Pi intergration making it possible that all controlls can be done via voice control, setting it up can be a pain though, but ...   Friday Oct 7th, 2022 04:39 pm

I recal that the SCS switches were going to be replaced and as such that doesnt seem to have happend is their an alternative that ...   Thursday Dec 16th, 2021 08:09 pm

Try reloading your cclx file but if it has been affected by lightning not sure if that would help. ...   Monday Aug 9th, 2021 06:32 pm

Depending on what comfort unit you have I would clean the eol pins as they can oxidise and loose contact cohesion, Same applies for all ...   Monday Aug 9th, 2021 10:36 am

I know this is a convoluted way of creating an alarm function using a RIO but due to an inability to lay further wiring to ...   Thursday Jul 15th, 2021 01:52 pm

That was my first port of call downloading and importing, it goes through the process but does not actually load the file ...   Wednesday May 26th, 2021 09:50 am

Have tried to load up file to a sony Xperia android phone, but it will not upload the file. The file works if i use ...   Wednesday May 26th, 2021 06:51 am

There has been no fault light on the RIO (on label it says RIO2) I have checked conditions for actions a simple command, input ...   Saturday May 15th, 2021 02:17 pm

Is their a way of resetting the RIO01 without disconecting the power. Have an issue with RIO01 turning on a light and unable to turn ...   Friday May 14th, 2021 02:23 pm

Thank you for the clarity on that, Will be using a psu with backup ...   Thursday Feb 25th, 2021 08:02 am

I will be fitting a RIO01 in an out building and would like to know if I can use an alternative PSU to power it ...   Tuesday Feb 23rd, 2021 08:14 am

Pushbullet app ...   Monday Jan 4th, 2021 05:44 pm

I Undersytand the issue of the CM3 I bought the CM3+ but have not yet used it as I actually thought that there was a ...   Monday Jan 4th, 2021 09:42 am

I was having issues with my partitions on my system esp arming/disarming responses made sure all firmware was up to date problems persisted and just ...   Tuesday Dec 29th, 2020 10:16 am

If I remember rightly dont you have to have a user code assigned to all the partitions to do that. ...   Wednesday Dec 2nd, 2020 07:08 am

Sounds like the telephone wires have been pulled out of the comfort panel to me or one of the cables for telephone has been damaged, ...   Saturday Nov 21st, 2020 03:17 pm

Although im not a fan of wifi for numerous reasons, is this wifi module just to connect the Comfort to the internet like the etho ...   Saturday Oct 31st, 2020 09:14 am

https://www.ebay.co.uk/itm/M4x8mm-316-Stainless-Steel-Truss-Phillips-Head-Self-Tapping-Screws-20pcs/302135311649?_trkparms=aid%3D1110009%26algo%3DSPLICE.COMPLISTINGS%26ao%3D1%26asc%3D20200220094952%26meid%3D8cbecae11c7642c88bc6240713329640%26pid%3D100008%26rk%3D2%26rkt%3D12%26sd%3D323010773596%26itm%3D302135311649%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3Ddefault%26brand%3Duxcell&_trksid=p2047675.c100008.m2219 ...   Saturday Oct 17th, 2020 11:11 am

Check your event history, that should tell you if it has rebooted ...   Thursday Sep 3rd, 2020 07:57 pm

slychiu wrote: We do not have a table of all the devices but each product manual will state its typical current draw Thanks for that I ...   Wednesday Sep 2nd, 2020 06:39 am

slychiu wrote: Perhaps the UCM/Pi is sometimes drawing too much current from the Main Comfort PCB, together wth other keypds etc. If you have a ...   Wednesday Sep 2nd, 2020 06:18 am

If you have down graded to 3.12 after finding issues using the latest version and still have problems, what would be the advice to take ...   Thursday Aug 6th, 2020 04:30 am

Have you tried an earlier version of comfigurator ...   Tuesday Aug 4th, 2020 07:37 am

Just a thought you may have to put an inline fuse between the power supply and RIO you will need to get ampere rating for ...   Friday Jul 31st, 2020 06:45 am

It may look like that PSU BU is over the top but it can also be used for 12V lighting/locks ect that need a 12V ...   Wednesday Jul 29th, 2020 10:22 am

As long as you dont have any critical things tied into your RIO it should be ok if you do have any critical equipment, then ...   Wednesday Jul 29th, 2020 10:19 am

That does sound like you may have overloaded the PSU to me but you have to look at all the component requirements and do the ...   Wednesday Jul 29th, 2020 08:57 am

Since installation of the new version of comfigurator the system is no longer reporting that RS485 is having communication error with the RIOs & the ...   Wednesday Jul 22nd, 2020 01:39 pm

I have already determined that the issue lies with the RIO & SCS (KA KB are not shorted). I went systematically went through all the ...   Friday Jul 17th, 2020 05:11 am

Yes UCMs seem to be working fine as does the keypads. SCS6 and IRIOs are not. Is there a way of testing the RS485 Foot note, ...   Wednesday Jul 15th, 2020 07:01 pm

Have changed the slave board over but this has had no effect on what is happening with RS485 comms issue have also replaced the wiring ...   Monday Jul 13th, 2020 02:40 pm

There is defitnetly a problem with the RS485 SCS's will not connect, problems with the IRIO's connecting, I will be changing the slave PCB boards ...   Monday Jul 13th, 2020 11:18 am

No, I shut the system down to get behind the panel and when it was turned back on it just went haywire, no outputs would ...   Monday Jul 13th, 2020 07:08 am

I had to change the main panel over the other board completely failed in it the only thing that i could use was the epromm ...   Monday Jul 13th, 2020 05:54 am

Does anyone know what the code RS485 fail 82 Alarm type 024 ...   Sunday Jul 12th, 2020 07:01 pm

Red D9 blinking fast D10 blinking slowly I thing the fault is on the R-PI ...   Tuesday Jul 7th, 2020 08:26 am

Having the same issue, Like you I have left a message on slack and waiting to hear back, I have a neaky feeling that the ...   Monday Jul 6th, 2020 03:16 pm

This is not the first time this subject has come up, If you want them to provide a new app why not design what you ...   Wednesday Jul 1st, 2020 08:23 am

Other than moisture creating the problem, other posibilities elctrical strands faulty components the list could be potentialy endless the boards touching, but from what i ...   Friday May 29th, 2020 08:41 pm