We will test the old UCM/GSM in the office next week. ...   Thursday Jan 19th, 2017 12:01 pm

We had an old UCM/GSM c that suddenly stopped working. We tested it with a SIM from a different operator but still it didn't work. ...   Wednesday Jan 18th, 2017 11:47 pm

Solved! In the subgroup the feedback type was not selected. Everything works fine now. ...   Saturday Jan 14th, 2017 12:45 pm

In an existing installation we have to change the UCM/GSM4(3G). Before installing it we have tested the UCM in the office. We have a control ...   Saturday Jan 14th, 2017 12:10 pm

What is minimum ULTRA Main Board Firmware version in order to have functional refreshed status of KNX object shown on Mobile phones (Android)? Is it required ...   Tuesday May 24th, 2016 07:31 pm

Hello, could you please instruct us how to upgrade Ultra Main Board from FW 6.005 to higher using ETH03 UCM. In addition we have installed KNX ...   Tuesday May 24th, 2016 07:22 pm

It seems to be problem with one wire that goes to 12V because main board is getting too hot and shouts down when that wire ...   Monday Mar 7th, 2016 01:36 pm

Hi again, we have new problems with this system. We replaced comfort II and keypads now work fine but for the second time now the ...   Friday Mar 4th, 2016 06:50 pm

I upgraded all to the latest versions and still same error 6. We have 2 keypads KP04A, ucm eth03, knx, gsm, dm02 for door station, ...   Wednesday Dec 9th, 2015 02:50 pm

Hello, we are having problems with keypads, they do not speak and text on display says "press *1 to sync text" and it doesn't work. ...   Monday Dec 7th, 2015 12:29 pm

We have a Cytech installation with a GSM module. The GSM module is used to turn on or off the HVAC system via SMS. Our ...   Tuesday Sep 1st, 2015 10:25 am

2. the system sometimes (sometimes even several times a day) looses voice Do you have to upgrade vocabulary or just reset the system when it loses ...   Saturday May 23rd, 2015 01:34 pm

Hello! A system we installed about 3 years ago manifests occasionally (not always) several problems. I'm attaching the first two pages of system report. If you ...   Saturday May 23rd, 2015 01:18 am

slychiu wrote: it may be the email client on the phone is modifying the file in some way so it is not recognisable Try with another ...   Wednesday Feb 25th, 2015 10:07 am

After installing app, I always try first with non-webmail aka native mail application embedded in phone. If I don't succeed, I try with webmail, (being ...   Tuesday Feb 24th, 2015 05:12 pm

Strange, but on the end I succeeded. I had a 2.3.6 android Samsung for trying in my office, and did not manage to get the ...   Tuesday Feb 24th, 2015 03:24 pm

Ok, so I managed to install the app on samsung android 2.3.6 through google play (in browser), since it didn't work from the phone. Not ...   Monday Feb 23rd, 2015 06:42 pm

Hi folks, I'm in a situation that a customer wants to use his phone (android 2.3.3) to control Comfort installation in his house. I am controlling ...   Monday Feb 23rd, 2015 02:50 pm

I have Comfort (6.028), UCM/Knx (5.234) and I changed UCM/Eth02 to UCM/Eth03 (7.048) and I can't upgrade KNX to (6.112). I upgraded Comfort to (7.057) ...   Thursday Feb 5th, 2015 03:19 pm

Thanks! ...   Saturday May 10th, 2014 09:55 am

Please clarify an ambiguity in the manuals. If I'm using a CSM03 (current sensor module), and I want to connect it to a RIO... 1. CSM03 manual ...   Friday May 9th, 2014 07:49 pm

Yes, that's the way we already did it (using KNX temperature stations). However, this pushes the whole system into the next price grade. ...   Thursday Apr 17th, 2014 05:51 pm

Hi! I'd like to try and implement this feature in one of our potential projects. The thing not entirely clear to me is: how is the ...   Thursday Apr 17th, 2014 02:00 pm

OK, so this means that the unit cannot even be defined in the ETS software (so that it is known that there's a device with ...   Thursday Apr 3rd, 2014 03:32 pm

Hello! As trivial a question as it may seem, but - where from do we download the .knxprod file for the ETS4 KNX programming software? Without ...   Thursday Apr 3rd, 2014 12:34 pm

Thanks. About the power, the cable we use has 2 thicker leads (0,5 sq. mm each) which we always use for power. If it should ...   Wednesday Dec 11th, 2013 11:36 am

On one existing installation we need to add another KP06 keypad next to a KT03 (clients decided they prefer mechanical keys to touchscreen, but they ...   Wednesday Dec 11th, 2013 10:29 am

Ok, thanks again! We'll try to repeat the situation. ...   Saturday Nov 30th, 2013 11:10 am

Thank you for a swift reply! The housekeeper didn't enter the code with a leading * because he didn't know about it. He always uses nnnn#. ...   Saturday Nov 30th, 2013 07:41 am

Yesterday we experienced very strange behaviour on one of our installations. The system is a 9000 ultra, with 3 SEMs and 3 LEMs (altogether 56 ...   Friday Nov 29th, 2013 11:58 am

Yes, the "link light" (red light) was On. The IP address in Comfigurator is set correctly. Tibbo can not find the UCM. ...   Friday Oct 25th, 2013 11:44 am

Greeting, a few days ago we could not download the Comfigurator SW to the main board via the UCM/ETH02 board. The ...   Friday Oct 25th, 2013 08:25 am

OK. Thank you for your help! ...   Saturday Jun 8th, 2013 10:43 am

Before arming the system, i bypassed a zone, so i could open and close it without the system sounding an indruder alarm. Maybe, this is it. ...   Saturday Jun 8th, 2013 10:05 am

Yes, i am aware that this function exists, but i can not use that because i have to send the status of all the zones to ...   Wednesday Jun 5th, 2013 02:37 pm

Greeting, in our KNX installation, we are using a KNX Touch Panel. One page of the Touch Panel is being used for controlling the Cytech alarm ...   Wednesday Jun 5th, 2013 11:49 am

Yes, the firmware upgrade fixed the problem. It works fine now. Thank you for your help! ...   Friday May 3rd, 2013 10:24 am

I have upgraded the Comfort controller firmware to 7.027 version and installed the new Comfigurator SW (3.6.8). I have created a test project. With the ...   Thursday May 2nd, 2013 11:24 am

Yes, i have done that. For example, the current On and Off commands are controlling Output 6 (a relay is connected to output 6 so i ...   Tuesday Apr 30th, 2013 01:52 pm

One more thing regarding Home Control Menu on iPAD. I have tried the feedback types Counter, Flag and Output, but the status on the iPAD does not ...   Tuesday Apr 30th, 2013 01:34 pm