Could it be that there is a response to trigger siren assigned in the Alarm Types >> Power Fail ? ...   Friday Jul 25th, 2014 12:50 pm

It could be that the firmware is corrupted. Try upgrading the UCM/GSM firmware, see:        http://www.comfortforums.com/forum4/1216.html ...   Thursday Jul 24th, 2014 06:39 am

Sorry but I can see no way other than having your extra physical unit in between to control them. ...   Tuesday Jul 22nd, 2014 06:42 am

You can create a response to trigger Zwave and assign that response in one of the 31 preset alarms in Comfort (in Security Type Settings ...   Monday Jul 21st, 2014 12:01 pm

A virtual node created by UCM/Zwave is meant for Zwave to Comfort operation. This can be in the form of updating the Zwave status to Comfort ...   Monday Jul 21st, 2014 11:33 am

Can the UCM/Zwave control the Zwave Door lock e.g. open/lock? Try creating a response to test this out. ...   Monday Jul 21st, 2014 06:33 am

We are able to duplicate the issue and are investigating now. ...   Friday Jul 18th, 2014 04:52 am

D2 and Busy2 solid red is indicating the module detects no SIM card. The normal working indication would be Rdy solid green and the other 3 ...   Tuesday Jul 15th, 2014 05:46 am

What is the UCM/GSM firmware version? Is that UCM/GSM4 ? as described here. Is there a back-up battery installed? When the SIM card is inserted it is as ...   Monday Jul 14th, 2014 05:05 am

I've encountered the same problem here on my test bench with the ETH03 firmware v2.06. Please downgrade the ETH03 firmware to v1.12 for the time being. It ...   Tuesday Jun 3rd, 2014 12:29 pm

Home led flashing means there is a trouble alarm, most likely to be phone trouble based on your description. Check the phone line and if ...   Monday May 26th, 2014 01:12 pm

Perhaps you can refer to this post: http://www.comfortforums.com/forum70/2659.html ...   Thursday May 15th, 2014 10:28 am

most probably there is a very short (silent) greeting message recorded so when the number of rings is up, Comfort plays the (silent) greeting message ...   Wednesday Feb 12th, 2014 09:47 am

-  How many keypads are connected to your system? Is the first keypad KP04 model? - I'm always seeing the 'Check for Firmware Updates' every time ...   Tuesday Jan 7th, 2014 01:06 am

When you say to try to set the alarm, does this mean arm the system to e.g. day mode? I've just tried on my iPad here ...   Friday Dec 27th, 2013 04:34 am

What is the upgrade error message? "DUT is not connected" ? If so, did you shunt the PP2 pins on the UCM/Cbus? The PP2 (2-pin header) needs ...   Monday Dec 16th, 2013 07:46 am

Following up... Not sure what's causing this but it is most likely one of the old known bugs that had been fixed. All's good so ...   Tuesday Nov 26th, 2013 07:27 am

Sorry for late update. I have tried upgrading / downgrading the KT03 firmware from 7.016 to 7.029 and vice versa on my test bench but did ...   Wednesday Nov 13th, 2013 06:49 am

RS485 fail 065 is referring to keypad ID#1 and alarm type 024 is referring to the communication failure (RS485) alarm. I think the KT03 ID is ...   Monday Nov 4th, 2013 05:09 am

"For how long will the Mk1 Slaves work?" I think this is more of the question of hardware rather than firmware. Slave 4.177 is an old one, ...   Tuesday Oct 22nd, 2013 02:49 am

Do you have 2 types of phone (i.e. Voice and SMS) with the same number programmed? ...   Tuesday Oct 22nd, 2013 01:32 am

Old Slave 4.177 firmware can't be upgraded further. Sorry but I do not understand the recent firmware update (to slave or Comfort?) might cause the system ...   Monday Oct 21st, 2013 07:04 am

Each morning since Friday... if my calculation is correct that makes 2 consecutive mornings with non-responsive and inverted screen ? What was the previous KT03 firmware ...   Monday Oct 21st, 2013 03:15 am

imho, vocab upgrade is normally done when the vocab is corrupted (no voice) for some reasons or if there are phrases in the new version ...   Friday Jul 26th, 2013 12:45 am

Hi Lee, are you turning on/off the switch through Comfigurator's Switch Device On/Off buttons? If yes, then what Julian said is correct that the Zwave's on/off buttons ...   Friday Jun 21st, 2013 12:43 am

If I understand correctly you have 2 switch modules with 2 gangs / channels on each switch? Did you powered the switches when doing Learning from ...   Thursday Jun 20th, 2013 06:57 am

It could be one of the Fibaro switch is not successfully included into the Aeon Labs Zwave network? You should see all 3 devices (1 Aeon ...   Monday Jun 10th, 2013 08:37 am

1) One way to disconnect the battery is by unplugging the battery cable (black and red cable) connected to the control panel. This is located ...   Thursday Jun 6th, 2013 01:16 am

The 2 wires are referring to the bus wires of Cbus. In the Cbus dimmer module that you have they will be located at "C-bus CONNECTIONS" ...   Thursday Jun 6th, 2013 01:04 am

In Comfort tab go to Configuration >> Modules and Settings >> Configuration Flags and check the check-box for 'Ignore Line Cut'. Write this change to Comfort ...   Monday Jun 3rd, 2013 01:28 am

Every 15 trials? You mean that you login, logout, login, ... login from Comfigurator 15 times and the 16th times it gives "No Response from ...   Tuesday May 14th, 2013 01:02 am

Could it be that the SW8-F pins are bent inward so when the jumper is inserted the pins are not shorted hence it can't communicate? ...   Monday May 13th, 2013 09:08 am

Which UCM you are trying to connect to with the Comfigurator software? "Failed to connect to UCM" means that Comfigurator is unable to establish connection to ...   Thursday May 9th, 2013 12:58 am

Julian, I have tried with both the UCM/ETH02 and UCM/USB and able to reproduce the phantom keypad issue to a certain extent as indicated in ...   Friday May 3rd, 2013 07:58 am

Ingo, how about if you delete the phantom keypad, save the config, exit the Comfigurator and then re-open the saved file to do Scan for ...   Friday May 3rd, 2013 05:53 am

I'm running Comfigurator 3.6.8, Comfort ULT 7.027 and UCM 7.016 (all latest release versions for now).Run Comfigurator and sign-in for System Info inquiry.The two keypads ...   Friday May 3rd, 2013 03:13 am

Hmm... Perhaps the UCM/ETH02 firmware? Please upgrade to the latest version as well. ...   Friday May 3rd, 2013 12:12 am

The A1v5.cclx file that you sent to support indicates that the Comfort firmware you are using is the older ULT 6.028. Also the Comfigurator software is ...   Thursday May 2nd, 2013 07:48 am

Is there a voice menu coming out from the KP05 when you sign-in? ...   Tuesday Apr 2nd, 2013 01:21 am

Did the SCS3 throw the same Comms Failure error when the system was run on the older firmware before ULT 7.024? What was the previous firmware ...   Tuesday Mar 19th, 2013 03:14 am