First of all I have a Comfort Ultra 1 system.Yesterday I got home and saw the message light on.However when I went to check the ...   Sunday May 30th, 2021 01:46 am

Thanks for that information.Before I source a different power supply I just wanted to check if I might encounter any issues with Comfort.Glad to know ...   Sunday May 6th, 2018 08:58 am

I am having an issue with my relay outputs to my sprinkler zones. I have had a 1 amp 24 VAC power supply operating just ...   Sunday May 6th, 2018 05:39 am

I realise that I didn't mention all the information relating to this issue.I believe that after my internet and phone have been switched over to ...   Wednesday Jan 3rd, 2018 02:07 am

I have changed phone service from ADSL to cable a fair while ago but that could be responsible for the failures now. Anything I can ...   Sunday Aug 27th, 2017 11:27 am

I have conducted the Dial-out test and it seems that something is wrong. There appears to be a dial-out taking place (I can hear the DTMF ...   Sunday Aug 27th, 2017 06:07 am

Where does the ringer board hang out and is it straightforward to swap it with another? ...   Sunday Apr 16th, 2017 02:25 am

The telephone use to ring following the front doorbell being pressed. Now the doorbell rings once and then stops ringing. What could have changed? I have ...   Saturday Apr 15th, 2017 11:00 am

:) A happy result. I joined the wires as you suggested. Another phone technician came out yesterday and discovered that the technician who had come ...   Saturday May 7th, 2016 05:53 am

Please see attached photo. In order to bypass Comfort should I be disconnecting the pair of blue wires and orange wires and joining them together. ...   Friday May 6th, 2016 02:09 am

Can you point me please to the right manual? ...   Thursday May 5th, 2016 03:25 pm

The phone company will be sending a technician out tomorrow to check my line. I want to be sure that Comfort isn't now the cause ...   Thursday May 5th, 2016 09:56 am

With Comfort off the phone line is dead - what does that mean? Also the phone company say there is a line fault. Could this ...   Thursday May 5th, 2016 09:05 am

Now I have contacted my home phone provider who tells me there is a fault when they tested (with Comfort off). Should I leave Comfort ...   Thursday May 5th, 2016 08:59 am

I see in this thread you say 'The telephone line should be connected to TEL IN of Comfort' but you are telling me now that ...   Thursday May 5th, 2016 08:53 am

When I turn Comfort off and disconnect battery the phones are dead. ...   Thursday May 5th, 2016 08:43 am

If phone circuits have been damaged do I have to replace whole main board. I have Comfort I Ultra. How can I get my phone ...   Thursday May 5th, 2016 08:02 am

Internet works on my ADSL2+ line but I can't make or receive phone calls. :shock: ...   Thursday May 5th, 2016 07:33 am

They haven't touched anything directly connected to my Comfort system. They have just been mucking around out in the street examining the phone line to ...   Thursday May 5th, 2016 07:14 am

I have reported a problem to our internet provider who said to me there is a fault on our line and they sent out a ...   Thursday May 5th, 2016 06:45 am

I have a situation today where my PSTN phone line has deteriorated badly to the stage now where the Phone Trouble Controller status is bad ...   Sunday Jun 2nd, 2013 12:11 pm

Thanks for all your support. This morning I went to check the battery voltage after I turned off the mains power. To my surprise the Comfort ...   Wednesday Jul 18th, 2012 12:07 am

Comfort gets switched off when I turn off the mains power. :? ...   Tuesday Jul 17th, 2012 11:31 am

I have done some measurements: The voltage at the battery terminals not connected to Comfort = 13.5 V The current from +ve lead to the +ve terminal ...   Tuesday Jul 17th, 2012 03:38 am

I have plugged in a new battery and when I have tested it through the test function of the Engineer Menu the battery check still ...   Monday Jul 16th, 2012 06:30 am

If nothing can be heard in either direction doesn't that mean we have two issues at stake here rather than just one to do with ...   Wednesday Jun 6th, 2012 02:54 am

The person at the door cannot hear anything. The microphone light comes on and the person speaking at the keypad cannot be heard by the ...   Wednesday Jun 6th, 2012 02:08 am

I have had Comfort I Ultra for a number of years and used to be able to operate microphone audio with the Comfort door station. ...   Tuesday Jun 5th, 2012 02:52 am

Original installation was done 6+years ago. Australia is probably too far away for you. ...   Sunday Apr 22nd, 2012 12:33 am

During the night the alarm has gone off for no apparent reason. I have a Comfort 1 Ultra. The alarm was going off continuously and I could ...   Friday Apr 20th, 2012 02:49 pm

I have downloaded the whole Comfort configuration again. Now the security check is working properly when I open front door, laundry door etc. However the ...   Saturday Mar 17th, 2012 05:15 am

As suspected the 8 inputs in question are no longer reporting any status. When I start Comfigurator I get the message 'The number of modules ...   Friday Mar 16th, 2012 11:26 pm

Inputs used to work - but not now it seems. Can I read inputs directly using Comfigurator? ...   Friday Mar 16th, 2012 07:21 am

How can I check why the denoted input statuses (see attached) are 'Unknown'? :X ...   Wednesday Mar 14th, 2012 02:09 am

I cannot understand this problem unless there is some unknown issue with Time Programs. I will continue to monitor what is going on - this ...   Tuesday Feb 28th, 2012 08:28 pm

All enabled. I have attached the two scenarios exported from the NightTime and DayTime time programs. ...   Tuesday Feb 28th, 2012 08:00 am

The progamming should be correct as it has worked in the past. Now it seems that the Time Schedule programs no longer work properly and ...   Tuesday Feb 28th, 2012 05:53 am

My NightTime flag is just named as such - it is an ordinary flag as far as Comfort is concerned. A lot of the time ...   Monday Feb 27th, 2012 08:07 pm

I have Time Programs that set a NightTime flag off or on according to time of day. When time = 21:00 the flag is supposed ...   Monday Feb 27th, 2012 04:15 am

Wondering what would be entailed in upgrading from Comfort Ulta 1 to latest Comfort system. Is this feasible? - I have the impression that you almost ...   Sunday Jun 19th, 2011 10:05 am