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Posts by slychiu
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4727 postsShowing posts 1-40 of 4727

Problems & Troubleshooting > Bought a house with a non-working Comfort install :( (3 replies - 55 views)

The UCM/ETH03 should be able to work with Comfort 2The first thing to do after you set up and connect the UCM/ETH03 and find its ...   Friday Jan 24th, 2020 11:45 am

GSM Module > SMS Trouble after power failure (25 replies - 5536 views)

We have bot been able to find any problem with diak out during power failure Please upgrade to GSM4 7.128 Beta firmware which has some improvements ...   Tuesday Jan 21st, 2020 03:51 am

Ethernet UCM/ETH03 > Ethernet port non-responsive (1 reply - 57 views)

One possibility is that the ethernet cable connected to ETH03 is faulty. Can you try a new cable? alternately disconnect the rs3485 cable to the UCM/ETH03 ...   Monday Jan 20th, 2020 01:39 am

Problems & Troubleshooting > Comfort v.7.160 (2 replies - 192 views)

No there is no way to tell if comfort or the UCM is changing the Counters Can you tell me the reason why the Responses are ...   Friday Jan 17th, 2020 02:22 am

Troubles > Not able to write PC to comfort (14 replies - 592 views)

It is a good iodea to use higher numbered ports to reduce the chance of someone guessing the port ...   Tuesday Jan 14th, 2020 11:44 am

Troubles > Not able to write PC to comfort (14 replies - 592 views)

You need to set up port forwardibng on your router to forward an Internet IP Port to your locak IP address and PortThe way to ...   Monday Jan 13th, 2020 01:59 am

Troubles > Periodic zone activation, setting of alarm. (3 replies - 166 views)

The possibilities areThere us a fault on the front door zoneThere is a problem with the zone wiring to the dronr door, perhaps loose or ...   Sunday Jan 12th, 2020 02:10 am

Questions on Using Comfort > Proximity sensor (2 replies - 354 views)

But what do you mean by Proximity sensor?That term normally means a tag or card for access control Do you mean occupancy sensor? ...   Thursday Jan 9th, 2020 02:03 am

GSM Module > SMS Trouble after power failure (25 replies - 5536 views)

I will try and also disconnect the network cable from the ETH module as when I lose power that would also effectively lose it's ...   Wednesday Jan 8th, 2020 01:48 am

GSM Module > SMS Trouble after power failure (25 replies - 5536 views)

It is better totry the following. with AC on,Get on the UCM/GSM modules tab ad check that the GSM signal strength on the bottom left ...   Tuesday Jan 7th, 2020 12:24 pm

GSM Module > SMS Trouble after power failure (25 replies - 5536 views)

Can you turn off your AC power, ie make a POWER  faiure Check the status bar in the UCM/GSM Module screen . \It should show the ...   Tuesday Jan 7th, 2020 12:16 pm

Troubles > Not able to write PC to comfort (14 replies - 592 views)

If F0 did not allow upgrade, it is probably because the function for Key 0 was reprogramed from default Anyway gfood that you got it working ...   Tuesday Jan 7th, 2020 12:03 pm

Troubles > Not able to write PC to comfort (14 replies - 592 views)

You need to press F0 on any keypad in order to allow firmware upgradeThis means pressing the F key folliowed by them0 key in the ...   Tuesday Jan 7th, 2020 03:32 am

Troubles > Not able to write PC to comfort (14 replies - 592 views)

There may be a problem with your network, or possibly a fault with the old ETTH02 make sure you have the original cclx file which was ...   Saturday Jan 4th, 2020 09:40 am

Comfigurator > Comfigurator 3.12.16 (Beta) (0 replies - 194 views)

Known IssuesRead From GSM4 EEPOM does not update Time Update for LTE New FeaturesNew menu Transfer > WRITE Comfort  to UCM EEPROM copies Comfigurator EEPROM to ...   Sunday Dec 15th, 2019 06:37 am

Comfigurator > Comfigurator 3.12.12 to 3.12.15 (2 replies - 122 views)

Comfigurator 3.12.15 Known BugsIn Phone Numbers, when UCM/GSM4 is in the systrem, the Phone Permission checkboxes are missing for each user. They are enabled by ...   Sunday Dec 15th, 2019 06:22 am

Comfigurator > Comfigurator 3.12.12 to 3.12.15 (2 replies - 122 views)

Comfigurator 3.12.13 (Beta) Known bugsKP04AT Internal Temperature sensor field Read froom KP04 is not correct, does not update the sensor Cbus Custom application 1 and 2, when ...   Sunday Dec 15th, 2019 06:22 am

Comfigurator > Comfigurator 3.12.12 to 3.12.15 (2 replies - 122 views)

Comfigurator 3.12.12 Known BugsSlave RS485 Communications Failure is displayed wringly in the status bar as Door station ID #-15. But pop up message Slave ...   Sunday Dec 15th, 2019 06:21 am

IRIO > IRIO Firmware 7.008 to 7.014 (3 replies - 3612 views)

IRIO Firmware 7.014 Dimmer 0-10V Function, supports new “Direction” and “Quick Press” parameters. This allows different ways for the switch to control the dimmer output eg ...   Wednesday Dec 11th, 2019 12:24 pm

Comfort I Issues > PSU01 - LP1, LP2 and LP3 (5 replies - 914 views)

You should see a glow if it is charging with high current. this should graduallly disappear as the charging current reducesTo test if the battery ...   Wednesday Dec 11th, 2019 02:33 am

KP06/KP06A/KP04A Keypads > Aluminium effect keypads (3 replies - 430 views)

Ywes I think we should have some spare plastics ...   Saturday Dec 7th, 2019 02:58 am

Comfort Installation Instructions > Wiring shock sensors ? (17 replies - 8027 views)

You should just go ahead and try it, as I do not know what they mean without the actual internal circuit In Comfort, make sure the ...   Thursday Dec 5th, 2019 12:16 pm

Comfort I Issues > PSU01 - LP1, LP2 and LP3 (5 replies - 914 views)

Good heavens! It is 19 years old! I did not even remember this product. The LP lamps indicate charging. If these are black it means ...   Wednesday Dec 4th, 2019 09:16 am

KP06/KP06A/KP04A Keypads > Aluminium effect keypads (3 replies - 430 views)

Do you mean KP04-AL or KP03-ALKP03 ae not  available anymore. KP04-AL colour has never been popular for some reason so we stopped selling them ...   Wednesday Dec 4th, 2019 02:15 am

KP06/KP06A/KP04A Keypads > C1 and KP04A (3 replies - 174 views)

Yes KP04A keypads used in a partition must be upgraded to the latest firmwareOtherwise the KP04A will not know about the partition and will behave ...   Wednesday Dec 4th, 2019 02:13 am

KP06/KP06A/KP04A Keypads > C1 and KP04A (3 replies - 174 views)

Comfort 1 cannot support KP04 keypads. There is no text support, so the keypad will always show "press *1 to sync text"  The voice part ...   Wednesday Dec 4th, 2019 01:39 am

Ethernet UCM/ETH03 > ETH03 Universal Firmware (2 replies - 417 views)

The general ETH03 is for normal use ie Comfigurator. The ETH03 acts as a server and comfigurator as a client The Universal ETH03 is for Universal ...   Wednesday Dec 4th, 2019 01:32 am

Comfort I Issues > PSU01 - LP1, LP2 and LP3 (5 replies - 914 views)

I dont recall what is PSU01? Is that a Comfort product? Do you have a photo? ...   Wednesday Dec 4th, 2019 01:30 am

Ethernet UCM/ETH03 > ETH03 Universal Firmware (2 replies - 417 views)

The ETH03 can be installed with 2 types of Firmware - General or Universal The general firmware is used in Server mode, ie when used with ...   Sunday Dec 1st, 2019 02:49 am

Problems & Troubleshooting > problem accessing (6 replies - 1083 views)

6  wrong atttempts will cause a sign in tamper alarmTo reset, you must enter the correct code 2 times on the keypad ...   Thursday Nov 28th, 2019 03:10 am

Problems & Troubleshooting > problem accessing (6 replies - 1083 views)

What type of ucm is it and what is the errorr message?Is it "cannot connect to ucm  " or is it " sign in code ...   Monday Nov 25th, 2019 11:10 pm

Comfort Installation Instructions > Wiring shock sensors ? (17 replies - 8027 views)

You can conect the EOL resistors either at the sensor end or at comfort, not at both The DIP switches seem to indicate that the sensor ...   Monday Nov 25th, 2019 04:34 am

Dialing out and Auto-Answering > Doorbell doesn't dial out when armed away (6 replies - 629 views)

You mean the wrong command was sent in the Commnds to DeviceThe only reason I can think is that the write to Univer5sal and write ...   Friday Nov 22nd, 2019 01:58 am

Velbus > Velbus Learn request (8 replies - 693 views)

Please check the status of the leds On Velbus Submodule • D103 (Red)  - UCM Data converted > Transmit Data to Velbus • D104 (Green)  - Receive Data ...   Thursday Nov 21st, 2019 02:26 am

Velbus > Velbus Learn request (8 replies - 693 views)

That probably means the Velbus is not conneteced corectly to the UCM/VelbusPlease check the connections/terminal blocks Measure the voltage accross the 12V and GND terminalsIt should ...   Thursday Nov 21st, 2019 02:25 am

Dialing out and Auto-Answering > Doorbell doesn't dial out when armed away (6 replies - 629 views)

Can you explain what you mean by UCM commands getting out of step What exactly is the problem you are getting Rewriting a configuration needs no special ...   Thursday Nov 21st, 2019 02:21 am

Forum/Website > Comfort app NO NEW developments planned (10 replies - 9552 views)

What error message do you get? Does it not connect or you cannnot log  in Conections is the same as Comfigurator If comfiguaror is able too conenect ...   Thursday Nov 21st, 2019 02:20 am

Relay/Automation Modules > OP04 Output Submodule with 4 Relays (2 replies - 455 views)

If this fails you also replace the submodule just line OP03 and OP01 It is less likely to fail than OP03 or OP01 because the relays ...   Thursday Nov 21st, 2019 02:15 am

Velbus > Velbus Learn request (8 replies - 693 views)

It does not matter if the serial number is invalid. Electronic serial numbers are not implemented in this  module As you said, Copy button only works ...   Wednesday Nov 20th, 2019 12:06 pm


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