Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > Responses and Actions > IR learning 'kills' Comfort |
Comfort Automation/ Security System Forums > Support > Comfort Installation and Programming Guide > Responses and Actions > IR learning 'kills' Comfort |
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palmlodge Member
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I'm switching a device, and I need to re-learn some IR commands and replace the old codes. Whenever I attempt this, I start getting communication errors within 30 seconds or so and Comfort needs a power cycle. I have multiple UCMs, all work fine, and I can connect to any of them with Comfigurator OK. If I attempt to use the IR learn feature, immediately I get 'no response from UCM' and within 30 seconds the keypad is complaining about a communications failure. I have to power cycle Comfort to clear. Any ideas? Attachment: ir failure.png (Downloaded 16 times) |
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slychiu Administrator 
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We have been using UCM with Comfigurator 3 to learn IR signals with no problem. It may have something to do with the specific IR codeThere is a button to copy the "RAW" codes. If you can get to that point, can you copy and send it, with any error message that is shown |
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palmlodge Member
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It doesn't get that far, as soon as your press the 'start' button, it fries Comfort, before you even have a chance of trying to send an IR code to it to learn. I'm on almost the latest firmware for everything, tried with two UCMs, both have the same result. |
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