I was puzzled why I got a "Homesafe" notification by ETH03 when the Comfort Flood alarm tripped (Alarm type 26). The reason is that in ETH03 Alarm type 26 is "Homesafe" even though Alarm type 14 "Family care" does the same thing. There is no Flood alarm type on ETH03.
Any way to correct this on ETH03?
ETH03 has a fixed set of alarm type names., It does not know what are the actual alarm types being use So you will have to know what the alarm, type number means This is a limitation of ETH03 that we are not able to correct
If the alarm types are fixed, is it possible in future to configure fixed text to be included in the email - this could tell the recipient that "Homesafe" means Flood alarm. It could also provide a reminder of the names associated with Zone numbers.