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communications error after removing door station board
 Moderated by: slychiu
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 Posted: Tuesday May 21st, 2019 07:55 pm
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ianh100
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Hi, a few months ago i stopped using my door station but left the module installed. I am now getting communication errors so thought I would just remove the board. I am unable to remove the module in the software interface. 
This is a Gen1 Ultra board but using 3.5.6.0 of comfigurator. My board does not support scan. The software says to either scan or remove the module under teh module tab. I can't see any way to remove the module manually. Am I missing something here?
Many Thanks



 Posted: Wednesday May 22nd, 2019 03:13 am
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slychiu
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Right Click on Door station and select Delete Door station, then write to Comfort

Attachment: delete.jpg (Downloaded 15 times)

Last edited on Wednesday May 22nd, 2019 03:13 am by slychiu



 Posted: Wednesday May 22nd, 2019 12:31 pm
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Hate to state the obvious there but .you are assuming that the customer has the original configuration file?

If you DON'T have the original config file then you will end up downloading an EMPTY default program.! (with no doorphone!)



 Posted: Wednesday May 22nd, 2019 12:35 pm
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ianh100
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Thanks all, i do have the original config file, I have now corrected this problem. I use comfiguratior but not that often as I don't need to make changes



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