Comfort Automation/ Security System Forums > Support > Questions on Programming Comfort > Timers available in user mode |
Comfort Automation/ Security System Forums > Support > Questions on Programming Comfort > Timers available in user mode |
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Home Comfort Distributors
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Comfort timers are currently only accessible from engineer mode. Would it be possible to add a timer change function to the timer list. If there is a timer list with the ability to alter the timers then this list could (usefully) then be available in user mode. |
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Home Comfort Distributors
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In a similar way to the time programs menu... Also could have hours min sec rather than just sec as is now. |
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slychiu Administrator 
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Time Programs are available in User Mode. Timer Registers is not available in User Mode. Timers are a programming feature, so there is no need for users to change any Timers. Timers in Engineer mode are only to see the state of timers eg whether running or not Last edited on Monday Feb 11th, 2019 07:24 am by slychiu |
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Home Comfort Distributors
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This is where i start to have MAJOR problems with cytech. How on earth can you say suggest that users don't need access to timers OF COURSE THEY DO ! |
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slychiu Administrator
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Your understanding of timers may not be the same as ours Please give an example of when and how this would be useful |
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Home Comfort Distributors
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I have yesterday programmed a run on timer for a bathroom fan. Customer is now asking if we can alter it ------------------------------------------------------------------ Last week I programmed a gate timer - again customer is asking if they can alter the timer In fact pretty much any instance of us adding a timer the customer would benefit from having access to view or alter the time |
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slychiu Administrator
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The problem is that your requests are not at all clear, then you get annoyed when you are not understood perfectly Tiimers are programmed in Responses, eg Do Response XXX after 10 seconds using Timer 1 or Wait for 10 seconds using Timer 2 The parameter XXX seconds cannot be changed in User Mode or Engineer It only can be changed in the Response. Each use of the timer may have a dfferent delay eg delay 10 seconds after event 1, delay 1 minute after event 2 We cannot always make things work in Comfort according to exactly what you want. There are limitations in time and resources. If you want the user to have different timer delays then you can do the following If Flag XX= 1 then Do Response 1 after 10 seconds if Flag XX = 2 then do Response 1 after 20 seconds etc The flags can be programmed in Control menu so the user can select the delay That takes a few miniues to program |
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Home Comfort Distributors
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Also run time limiters in a towel rail and an electric U/F heating circuit |
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Home Comfort Distributors
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Im aware of what you are saying.......(from the designer and manufacturing perspective)l """that timers could be made accessible to end users but due to time and resources limitations they are not on your things to do list !""" Here is what I am saying ( from an installer and customer satisfaction perspective) In order to offer the customer a better Comfort Cytech experience I believe that us providing programming using a set of timers that the customer can have (limited) access to is beneficial ! If its never going to get on your list of things to do then so be it ! |
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slychiu Administrator
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It is not as simple as "Do or Dont Do". This requires a deeper understanding of the use of timers As I said Timers may have Different delays at different times eg in this situation Response start delay with 10 seconds.. In another situation Response starts timer with 30 seconds.. In another situation Response starts timer with 2 minutes.. These are handled properly within responses If you allow the user to change the timer value then what happens to the different situations that I mentioned? All get changed to the user setting which breaks what the programmer intended to do Having a good and reliable product means it is necessary to think through the consequences of any change to product features. Last edited on Tuesday Feb 12th, 2019 04:46 am by slychiu |
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Home Comfort Distributors
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So again to provide further differentiation between user mode and engineering mode ....... why not Have the timer list in engineer mode contain further columns may be ....... Timer name: Change setting: Timer status: Timer visible in user menu T01_gate 3 min active NO T02_Fan 20 min inactive YES T03_TowelR 40 min active YES !! |
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slychiu Administrator
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As I said before this does not work because the same timer can have different delays at different times eg in this situation Response start timer delay with 10 seconds.. In another situation Response starts same timer with 30 seconds.. In another situation Response starts same timer with 2 minutes.. These are handled properly within responses The alternative of using Control menu that I mentrioned is easier and does not need these complex changes |
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Home Comfort Distributors
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OK how about in the timers screen having another column for the ststus of all timers I not that the status bar in the RHS of each timer name tab has the timer duration time left which is really useful. A |
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slychiu Administrator
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That would be useful, however Comfiguratoir is not able to find out the timer status of all timers as there is no command to access all timers. That is for the wish list |
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cc_uk Member
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It sounds like the original question, which is a good one, is to allow the end user easy access to change the duration of an event, but not the logic behind that event. Ie ability to change the bathroom fan run on timer from say 30 seconds to 90 seconds? Cytech have said, rightly, that timers can have different values in different circumstances. As a suggestion - could a way for Cytech to think of this be use of user defined variables? Ie Engineer would define a variable as 'BathroomFanTimer' and set an initial value. In the response logic this variable name would be used. And the user is given access to change the value of the variable. Maybe in the variable definition the engineer sets 4 things:- Variable Name Initial value Minimum value Maximum value The user would be limited to change the value between Min & Max only. |
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slychiu Administrator
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That makes it even more difficult! Even andy did not suggest all these parameters some engineers are looking at other alternatives |
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Home Comfort Distributors
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Andy !!!! Who ! |
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slychiu Administrator
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No Idea who this andy chap is |
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cgiltrow Member
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Hi All, I am trying something similar - basically a variable timer. My thought is to store the timer value in a counter, then create a menu option to set the counter value, then to use the counter value for the timer. So, something like: Get Counter GateTimeSecs(1) Do CloseGate After 0 Seconds Using GateTimer(1) Will this work? Has anyone tried this? Thanks, Clinton. |
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Home Comfort Distributors
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Well interesting let us know if it works |
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slychiu Administrator
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This will not work as the action is Do Response number using Timer value (immediate). Not without a change to the way the action works, anyway, ie if Timer value is 0, take timer value from the last action value |
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