Posted: Thursday Oct 4th, 2018 07:44 am |
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Ian
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I have 4 keypads two of which are KP06. One is KP06 and the other KP06A.The KP06A was fitted recently and the number 9 does not always activate when pressed unless pressed more firmly that the others. Can I swap the small keypad module from the KP06 to the KP06A to test if it is the small module or the whole keypad that is at fault?
Cheers
Ian
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Posted: Thursday Oct 4th, 2018 07:56 am |
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slychiu
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The keyboard module can be interchanged between KP06A and KP06The LCD modules cannotIf the KP06A keyboard has a faulty button it can be replaced if you confirm
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Posted: Thursday Oct 4th, 2018 08:05 am |
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Ian
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Thanks. I will do a swap and test when I get back.
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Posted: Thursday Oct 4th, 2018 11:48 am |
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Posted: Thursday Oct 4th, 2018 11:58 am |
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slychiu
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Can you check with the distributor if they have a spare keyboard module?
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Posted: Thursday Oct 4th, 2018 12:03 pm |
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Posted: Thursday Oct 4th, 2018 12:43 pm |
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slychiu
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Can you send an email to support@cytech.biz? with yoiur name, and address and contact number
we will replace the keyboard directly. Is it white or silver ?
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Posted: Thursday Oct 4th, 2018 12:51 pm |
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Posted: Friday Oct 5th, 2018 09:12 am |
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slychiu
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The replacement module has been sent out
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Posted: Friday Oct 5th, 2018 10:47 am |
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Posted: Tuesday Oct 9th, 2018 12:35 pm |
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Ian
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Keypad arrived, fitted and appears to be working.
Thank you.
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