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upgrading Ultra panel getting error "Firmware upgrade encountered errors"
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 Posted: Monday May 14th, 2018 12:10 pm
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allstug
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Using a new comfigurator v3 file I connected up the board with the connection leads made sure the USB UCM was in the software properties settings of the configurator, keypads were beeping.

I uploaded the file from the required folder (ULTX7_140.cbf)
message firmware to be upgraded to version 7.140
message "Firmware upgrade encountered errors"

should I try uploading an earlier version of the firmware?



 Posted: Monday May 14th, 2018 12:47 pm
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slychiu
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Which method did you attempt to upgrade the firmware, by UCM firmware cable or directly from Comfigurator?
Check this forum for more information about different ways to upgrade firmware and how to do it

http://www.comfortforums.com/forum4/1783.html



 Posted: Monday May 14th, 2018 12:53 pm
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allstug
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I used the USB UCM that I got from cytech last week using the cable.



 Posted: Monday May 14th, 2018 01:51 pm
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slychiu
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Please follow the instructions on this forum



http://www.comfortforums.com/forum4/1216.html

Make sure the PP2 shunt is shorted befiore starting the upgrade, otherwise you will get the error memntioned

Last edited on Tuesday May 15th, 2018 04:18 am by slychiu



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Comfort Home Automation/ Security System Forums > Support > Problems & Troubleshooting > Firmware Upgrading Problems > upgrading Ultra panel getting error "Firmware upgrade encountered errors"
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