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Kaypad 9 saying NOT POLLED
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 Posted: Saturday Nov 4th, 2017 07:35 pm
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ComfortGeek
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Hi - Ive followed all the advice in the post about getting keypads 9-15 to work.
but keypad 9 just says "NOT POLLED"

I have the lastest comfigurator firmware, i have updated defaults, i have restarted comfigurator and comfort but MAXKEYPADS still reads 8 in the config file

please help!



 Posted: Sunday Nov 5th, 2017 06:16 am
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slychiu
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Can you let us know where is the post which tells how to get keypads 9 to 15 to work?


 Posted: Sunday Nov 5th, 2017 12:08 pm
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Swiss-Toni
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Have i missed something here! I thought the maximum amount of keypads per system was eight


 Posted: Sunday Nov 5th, 2017 02:07 pm
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Kevin Farrel
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It and as a post I did a few years ago but seems to be gone but here’s ththe link that takes me to it

http://www.comfortforums.com/view_topic.php?id=3575&forum_id=66&jump_to=16547#p16547

Followed all that advice, still can’t get keypad 9 or above to be polled


 Posted: Sunday Nov 5th, 2017 02:08 pm
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Kevin Farrel
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It can do 15 now but none of the literature has been updated


 Posted: Sunday Nov 5th, 2017 05:45 pm
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slychiu
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Yes, Comfort has supported 15 keypads for 3 years but it has not been publicised.

The increase in Keypads was not enabled in Comfigurator defaults

To fix this, go to File > Update Defaults
After the updated defaults, close and start Comfigurator again

Then reset Comfort, wait for 1 minute and do a scan for keypads again

You should be able to see the keypads above 8


 Posted: Tuesday Nov 7th, 2017 04:32 pm
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Kevin Farrel
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It worked. I’m sure I tried that last time. But doesn’t matter, it’s wieking now!! So happy!!


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