Comfort  Automation/ Security System Forums Home
Comfort Automation/ Security System Forums > Support > FAQs - Users > Sign In in Comfort using Local Telephone

 Moderated by: admin  
AuthorPost
RahulPandey686
Member
 

Joined: Thursday Jul 21st, 2016
Location:  
Posts: 18
Status: 
Offline

  back to top

I just upgrade my airtel broadband connection from ADSL to VDSL (V-Fiber Technology) after that I am not able to sign in in to comfort using my local telephone line

so I want to know that comfort supports these kind of upgrade, means is this kind of upgrade effects comfort

and is there any thing I can do to correct it.

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5500
Status: 
Offline

  back to top

Do you mean you are not able to sign in using a remote dial in to Comfort , or your local telephone?
ADSL or fiber may affect DTMF detection when calling in from a remote phone

It should not affect using your local phone to sign in to Comfort. try disconnecting the incoming TEL IN to comfort and signing in with your local phone. The phone should say "Phone Trouible Please sign in" Then enter your coide and # key

RahulPandey686
Member
 

Joined: Thursday Jul 21st, 2016
Location:  
Posts: 18
Status: 
Offline

  back to top

thanks for the reply,

problem got resolved,

I am able to sign in from local as well as remote telephone.

Last edited on Thursday Feb 23rd, 2017 10:01 am by RahulPandey686


UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems